tl-mr6500v analog phone error

Re:tl-mr6500v analog phone error
2021-03-16 14:54:18

@GioGi  @OverBurn I also have this kind of error messages (it's a never ending loop in the logfile), but VoLTE does work in my case, and I can use my analog phone device - so I do not care for these messages in the logfile, although they are a bit confusing...

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#12
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Re:tl-mr6500v analog phone error
2021-03-16 15:56:04

@OverBurn 

Si, direi di provare con l'0assistenza.

Comunque se quando arriva quello nuovo cambiasse qualcosa, vi aggiorno.

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#13
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Re:tl-mr6500v analog phone error
2021-03-16 15:57:18
Buon per te, almeno riesci ad utilizzarlo
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#14
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Re:tl-mr6500v analog phone error
2021-03-17 07:08:05

@OverBurn

 

Si, puoi provare a chiedere all'assistenza sperando che risolva.

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#15
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Re:tl-mr6500v analog phone error
2021-03-21 10:24:28

@TP-Link 

 

I have the same problem with ISP  Ho mobile: i cannot make VoLTE phone calls; I get the same errors:

 

ERROR: Get sim card number failed (0).

ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED

 

I cannot believe the router is faulty since it has the same problems of the other user. The SIM works properly on a smartphone with VoLTE.

 

 

The router is brand new.

 

I have already contacted my ISP and the problem is not related to the ISP.

 

If the problem cannot be solved, I will send back to the seller.

 

Thanks for your help

 

Regards

TP-Link wrote

@GioGi 

Hi, thanks for the quick reply.

The router does not support SSH login yet so it did not provide the option to input the password.

Later, I would follow up on your case via email, and please have a check of your email box.

At the same time, could you please reply to my email with the following information:

  1. may I know who is your ISP
  2. Could you please send me some pictures of your VOLTE configuration?
  3. Please also save the whole system log to me;

Thank you very much.

 

 

 

 

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#16
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Re:tl-mr6500v analog phone error
2021-03-21 11:31:42
@jimmy6500 as reported already in my earlier posting #12, these error messages (although very confusing indeed) are not responsible for preventing the router to work in VoLTE mode - I see the SAME error messages in the logfile, but VoLTE calls are functioning. It seems that VoLTE is functionning correctly only with some providers. I am using o2 Germany.
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#17
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Re:tl-mr6500v analog phone error
2021-03-21 15:46:56

@rmol 

 

Thanks for the reply. 

I still do not know if the problem can be fixed in the future without hw repair.

 

I do not have another SIM card with VoLTE with different ISP.

 

 

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#18
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Re:tl-mr6500v analog phone error
2021-03-25 08:16:29

@rmol 

Thank you for information

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#19
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Re:tl-mr6500v analog phone error
2021-03-25 11:11:25

@GioGi  @jimmy6500 @OverBurn @TP-Link   

According to the Amazon reviews for this device https://www.amazon.it/TP-Link-TL-MR6500v-Wireless-configurazione-smontabili/product-reviews/B08N5FCWX7/ref=cm_cr_arp_d_viewopt_srt?ie=UTF8&reviewerType=all_reviews&formatType=current_format&pageNumber=1&sortBy=recent  (please scroll to the bottom part of the page - the upper part also comprises reviews for other devices), there seems to be a VoLTE problem for the Italian provider Ho Mobile - but not for other Italian providers like Wind or Iliad.

 

@TP-Link but the aforementioned error messages also appear for other providers (o2 Germany in my case) and should be corrected in a future firmware version.

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#20
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Re:tl-mr6500v analog phone error
2021-03-26 09:59:30

@jimmy6500 

Hi, could you please help me run the following test as well:

Please insert the same SIM card into your phone and enable hotspot on the phone, then connect another client device to the hotspot. You could try to call the SIM number and check if the phone will still stay on 4G and if internet still works.
Thank you very much.
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#21
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