[Troubleshooting] SIM Card not Found?

Re:[Troubleshooting] SIM Card not Found?
2022-06-20 02:00:02

  @Amberchenai 

Hi, please check the SIM card status on Advanced->Status page, if it shows No SIM card when a working SIM card is inserted properly, please try the following steps to see if it will fix the issue:

  • Restart the router with the SIM card inserted.
  • Reset the router by pressing and holding the RESET pinhole for 10s until all LED lights flash off then back on.

 

If still no any SIM card can be detected, please contact the seller where you bought it originally to check the warranty and get it replaced.

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#47
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Re:[Troubleshooting] SIM Card not Found?
3 weeks ago

  @TP-Link 

 

never worked since beginning...iliad operator.

could you be so kind to help me?

best

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#48
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Re:[Troubleshooting] SIM Card not Found?
2 weeks ago

  @TP-Link 

 

Carrier: GiffGaff (O2);
no obvious damage to sim slot;
owned for about 5 months from new;
No newer firmware available.

 

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#50
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Re:[Troubleshooting] SIM Card not Found?
2 weeks ago

  @SteTre @deadgoose 

 

Hi, please insert a working SIM card into the device, then login to the web interface via tplinkmodem.net or 192.168.1.1, then please check SIM card status on Advanced->Status page and share with us a screenshot of the Status page.

If it shows No SIM card, you could also try a different SIM card, and try the following steps to see if it will fix the issue:

  • Restart the router with the SIM card inserted.
  • Reset the router by pressing and holding the RESET button for 10s until power LED start flashing

 

If still no any SIM card can be detected, please contact the seller where you bought it originally to check the warranty and get it replaced.

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#51
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Re:[Troubleshooting] SIM Card not Found?
2 weeks ago

  @TP-Link I have tried the above mentioned strategies but still the sim card is not detected please help me out. thank you.

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#52
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Re:[Troubleshooting] SIM Card not Found?
2 weeks ago

  @kel7 

 

Hi, please check the SIM card status on Advanced->Status page, if indeed it shows No SIM card when there is a working SIM card in, and problem still exists after trying the troubleshooting steps mentioned on this post such as reboot it with SIM card in etc., please contact the seller where you bought it originally to check warranty and get it replaced.

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#53
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Re:[Troubleshooting] SIM Card not Found?
a week ago

Have the same issue with my TL-MR6400 V4.

Bought in June, stopped detecting cards in July :( 
Tried the mentioned troubleshooting steps - still not working.

Do you know what can be the issue? I assume it must be hardware one - but do we know anything more (@TP-Link, @Sunshine)?
I've seen that somebody on YT fixed that by replacing the SIM card slot. Not ideal, but if you can confirm that it's most likely it, then it should be easier and cheaper than sending the router back for warranty replacement.

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#54
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Re:[Troubleshooting] SIM Card not Found?
a week ago

  @TP-Link 

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#55
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Re:[Toubleshooting] SIM Card not Found?
22 hours ago - last edited 22 hours ago

  @ranjbar If you are getting an “Invalid SIM Card” or “No SIM” error, you can try restarting your Android device, removing the SIM card and re-adding it, and resetting network and APN settings. If nothing works, you may need to replace your damaged SIM card with another one (from the same carrier), keeping your number.  

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#56
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