LED loop on Deco/ Deco stuck in solid yellow

Re:LED loop on Deco/ Deco stuck in solid yellow
2022-06-20 05:41:01

  @TP-Link 

1. The model number as well as the firmware version of the Deco;

Model: DECO E4R

SN: 22121N8A02866

 

2. Which problem description is more like your current issue?

One of the 2 DECO´s that I have has the "stuck in solid green/yellow" the led after all the suggestions

 

3. Have you tried the hardware reset and firmware recovery suggestions? what are the results?

Yes, and I have not any positive results

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#15
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Re:LED loop on Deco/ Deco stuck in solid yellow
2022-06-20 06:10:07

  @VictorVega 

Hi, welcome to the community.

In this way, It is very likely this Deco is broken and I see the SN is still under warranty, you could contact the shop retailer to get it replaced.

Thank you very much.

Best regards.

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#16
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Re:LED loop on Deco/ Deco stuck in solid yellow
2022-07-06 11:26:10

  @TP-Link I don't like yellow. It annoys me.

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#17
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Re:LED loop on Deco/ Deco stuck in solid yellow
2022-07-07 07:24:59

  @alciratrees4 

Hi, welcome to the community.

May I know the model number of your Deco?

Have you tried the hardware reset and firmware recovery?

If neither helps, you could try to contact the local support team to check for warranty service.

Best regards.

Please leave me a message if I haven't seen your post and your issue is quite urgent!
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#18
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