VPN Client on Wi-Fi Router Is Not Working

VPN Client on Wi-Fi Router Is Not Working

206 Reply
Re:[Troubleshooting] VPN Client is not working
2021-07-19 17:07:50 - last edited 2021-08-02 12:24:38

@Kevin_Z 

Dear Kevin,

 

I have Hardware version = Archer AX20 v1.0 on my TP-Link AX1800 router. I had latest firmware 1.3.1 Build 20210524 rel.40909, now I have downgraded to 1.3.0 Build 20210318 rel.47238(4555), but proposed scenario didn't work on both of these versions.

 

Without offered version update I can't install my OpenVPN profile (it is always running in "connecting" status after I upload it from my PC)

 

Problem step by step:

1. I open Google Chrome, choose "system" and "update firmware" (I also tried to upload via Internet Explorer, and from usb fat32, but it didn't help)
2. I browse my PC, directory C:\ (worked for another version file, so directory is not a problem)
3. I choose .... .bin (without changing its original name, but name shortening didn't help as well)
4. It starts to upload and end with "invalid file type." error.

 

As far as I understood, this may occur due to the following:
1) locale mismatch. I've bought this router in Russia, that's why I can assume that to be reason, but can't proove it. (https://community.tp-link.com/en/home/forum/topic/108703)
2) version mismatch. It is said, that "verify the hardware version of your device for the firmware version ... (Normally V1.x=V1)", but European site has different tabs for v1 and v1.2. However, the v1.2 is empty in "downloads".

 

Please, help me.

Thanks in advance,
Pobedim bezu vmeste


UPD: It's now working perfectly, thanks to the new link fo version 1.0! Thank you, Kevin.

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#13
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Re:[Troubleshooting] VPN Client is not working
2021-08-03 01:30:29

@pobedim_bezu 

 

Glad to know the beta firmware helps. Kindly wait for the new official firmware with patience.

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#14
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Re:[Solution] VPN Client is not working
2021-08-19 16:52:12

@Kevin_Z 

​​​​​​

 

 

 

 

I can not install the beta option to download it does not recognize the already unzipped bin format of the zip format that I am doing something wrong? please help.

 

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#15
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Re:[Solution] VPN Client is not working
2021-08-20 01:24:51 - last edited 2021-08-20 01:29:17

@macmax1718 

 

Can we confirm who is the OpenVPN provider in this network?

 

BTW, the firmware we provided in the OP is built for AX20 v1 and V1.20, so it cannot be uploaded into V2 version.

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#16
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Re:[Solution] VPN Client is not working
2021-08-20 01:29:53

@Kevin_Z ExpressVPN and NordVPN I use those two vpn service providers

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#17
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Re:[Solution] VPN Client is not working
2021-08-20 01:55:14

@macmax1718 

 

Thank you very much for your quick reply. We will check and confirm if there is a beta firmware for the V2 version soon.

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#18
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Re:[Solution] VPN Client is not working
2021-08-20 10:14:31

@Kevin_Z Thank you grateful for the improvements you can make soon, yesterday I bought the Archer AX20 V2 US Router with the intention of always using the OpenVPN VPN client.

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#19
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Re:[Solution] VPN Client is not working
2021-08-23 10:24:21

@Kevin_Z 

 

Is this supported on European version of AX20?

 

Best regards,

Mihai

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#20
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Re:[Solution] VPN Client is not working
2021-08-23 10:42:31

@IrcCafe 

 

Yes, it can be uploaded and installed on the European version of AX20.

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#21
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Re:[Solution] VPN Client is not working
2021-08-23 10:45:08

@macmax1718 

 

I remember now. We will soon provide a new beta firmware for the V2 version.

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#22
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