Can't register my TPG VoIP account

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Re:Can't register my TPG VoIP account
2014-12-11 11:27:04
Did you confirm it with your VoIP provider? It doesn't seem like a configuration issue on modem itself.
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Re:Can't register my TPG VoIP account
2014-12-11 19:00:09
Thanks Marvis,
I did check with TPG, they asked to make sure my username was used in most of the fields.

I did a restore back to factory default, and went thru the Easy Setup, it then worked.
After a few tests, it was the Anonymous Calling selection, it has to be cleared.

In Voice, Phone Setup,
for Phone1 and/or Phone2 whichever one/s used for VoIP, the Anonymous Calling box must be cleared.

Perhap the TPG VoIP system needs the Caller ID to check for credit.

Thank you all.
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