TL-WPA4220v4

TL-WPA4220v4
TL-WPA4220v4
2022-03-13 12:38:51 - last edited 2022-03-18 01:44:56
Model: TL-WPA4220
Hardware Version: V4
Firmware Version:

wifi connected but lost internet connexion randomly on my work pc

i have tested many solution proposed on this forum ,newest and old firmware tested, static and dynamic ip tested

but no succes!!!

 

i also have the v1 of this product wich works perfectly

 

the problem has been mentionned several time in this forum , it would be nice to releas a new firmware that correct tis

 

 

 

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#1
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1 Accepted Solution
Re:TL-WPA4220v4-Solution
2022-03-17 16:35:09 - last edited 2022-03-18 01:44:56

this solutions works for me since 2 days

FW 4.0.3 build 20190419 rel41345tp_debug.bin

static ip

192.168.1.3

255.255.255.0

192.1.168.1

very important == wifi move ON

Recommended Solution
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#4
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3 Reply
Re:TL-WPA4220v4
2022-03-15 06:17:29 - last edited 2022-03-15 06:18:35

 Hello  @wpa4220v4 

Thank you for creating a new post for the offline issue, can I know did you try the troubleshootings here:

 

1. Try to reserve an IP address on router for devices connected to powerline unit, and see if that help with stability. 
2. Turn off Power-saving mode on powerline devices:
https://www.tp-link.com/support/faq/2018/

 

1)  may I know House Led/LED Status on both devices when AV600 drops connection? 

 If House Led is On when issue happens, please check the IPv4 address and gateway on computer connecteand send us a photo: https://www.tp-link.com/support/faq/838/

2)  How often does the issue happen? How to recover the connection, like reboot router or powerline device. 
3) When issue occurs, do not reboot but try to ping the default gateway and send us the ping results:How to Use the Ping Command
4) May I know your network topology?e.g Archer C7 <Ethernet>PA4010 downstaits  ___<house powerline>WPA4220 upstairs.

 Do you have a stable wired connection on the main router?

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#3
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Re:TL-WPA4220v4-Solution
2022-03-17 16:35:09 - last edited 2022-03-18 01:44:56

this solutions works for me since 2 days

FW 4.0.3 build 20190419 rel41345tp_debug.bin

static ip

192.168.1.3

255.255.255.0

192.1.168.1

very important == wifi move ON

Recommended Solution
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#4
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Re:TL-WPA4220v4
2022-03-18 01:47:18

  @wpa4220v4 glad to know setting up static IP helps. Can I know which firmware did you update to?  You could monitor the performance from now wink

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#5
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