Huge Packet Loss from Router

Huge Packet Loss from Router
Huge Packet Loss from Router
2022-03-14 18:37:53 - last edited 2022-03-14 20:26:18
Model: Archer C6
Hardware Version: V3
Firmware Version: 1.0.14 Build 20211118 rel.43110

i'm facing huge packet loss from router as you can see from attached screenshots. It's not my internet, my internet is very stable but the router is giving me packet loss.

INTERNET CONNECTED WITH NEW ETHERNET CABLE.

USING FASTEST DNS SERVER

NO CABLE ISSUE. ISP ROUTER IS WORKING FINE. Hope to find a solution right here

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#1
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6 Reply
Re:Huge Packet Loss from Router
2022-03-15 07:01:50

@Satyam777 

 

Are these results from a wireless connection or wired Ethernet connection? In other words, is this computer connected to the wireless network of the C6 or is it connected via cable to C6? If it is a wireless connection, is it 2.4G or 5G? Is the C6 hardware v3 or v3.20?

 

If it is an Ethernet connection, please show us the Ethernet adapter settings on this computer, such as the link speed and driver version. You can check and update the driver to the latest.

 

If you are referring to the 2.4G network, I would suggest modifying the wireless settings on the router to avoid interference first, you may change the channel, channel width, mode, try different settings and see if it makes a difference.

 

 

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#2
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Re:Huge Packet Loss from Router
2022-03-15 09:17:24 - last edited 2022-03-15 09:17:55

  @Kevin_Z 

Those results are from wired ETHERNET connection, I'm also facing the same packet loss issue on my wifi with both 2.4ghz and 5ghz band. ScreenShots are attached below.

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Re:Huge Packet Loss from Router
2022-03-15 09:54:51

 @Satyam777 

 

If that is the case, please follow this guide below to check if any helps:

What should I do if I get the high ping value from TP-Link Wi-Fi router?

 

Again, I want to know the hardware version of the C6, is it V3.0 or V3.20?

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Re:Huge Packet Loss from Router
2022-03-15 10:24:00 - last edited 2022-03-15 10:26:39

  @Kevin_Z 

I've watched 100's of videos on YouTube to fix the issue but couldn't fix it.. The above link that you gave me, fixed nothing and has no solution to my problem. Everything is fine from my internet provider side... It's the router that is giving issue. Maybe it's a firmware bug or something. 

Router Version is Archer C6 V3.2

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#5
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Re:Huge Packet Loss from Router
2022-03-15 10:25:09

  @Kevin_Z I'm not getting high ping, it's just the packet loss that I'm facing from router 

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#6
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Re:Huge Packet Loss from Router
2022-03-16 03:16:31

@Satyam777 

 

Got it. To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up. Thank you.

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#7
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