Tp Link Archer C20 AC750 2.4g Ping Spikes in Online Games

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Tp Link Archer C20 AC750 2.4g Ping Spikes in Online Games

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tp Link Archer C20 AC750 2.4g Ping Spikes in Online Games
Tp Link Archer C20 AC750 2.4g Ping Spikes in Online Games
2022-03-22 09:39:45 - last edited 2022-06-22 02:15:29
Model: Archer C20  
Hardware Version: V5
Firmware Version: 0.9.1 4.17 v0001.0 Build 201214 Rel.42010n(5553)

Sudden Ping Spikes in 2.4g whiles playing online multiplayer games...i have cross checked my internet there is no issues in my internet.. i have tested with other 2.4g router works fine but in archer c20 while playing on 2.4g sudden ping high happen and also ping is high compared to other 2.4g router...please fix it.

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#1
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1 Accepted Solution
Re:Tp Link Archer C20 AC750 2.4g Ping Spikes in Online Games-Solution
2022-03-23 03:38:26 - last edited 2022-06-22 02:15:29

@KAYES007 

 

Please refer to this guide to do some basic troubleshooting if the ping is high when connected to the router:

https://www.tp-link.com/support/faq/2723/ (Case 3)

 

If this doesn't help, please show us how you test the ping, and what are the 2.4G settings on the C20.

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#2
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Re:Tp Link Archer C20 AC750 2.4g Ping Spikes in Online Games-Solution
2022-03-23 03:38:26 - last edited 2022-06-22 02:15:29

@KAYES007 

 

Please refer to this guide to do some basic troubleshooting if the ping is high when connected to the router:

https://www.tp-link.com/support/faq/2723/ (Case 3)

 

If this doesn't help, please show us how you test the ping, and what are the 2.4G settings on the C20.

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Re:Tp Link Archer C20 AC750 2.4g Ping Spikes in Online Games
2022-03-28 19:49:48

  @Kevin_Z 

 

Here i have collected some Data...i have run ping in my 2.4g wifi and the started playing games...i have noticed when the router ping goes high at that moment game ping also get much higher...i have included all the documents i have gathered here.

 

Here is the Data when the ping spikes happened 

 

here is the in game screenshot but i couldn't able to screenshot while the ping is higher that 500ms but able take screen this

 

 

 

 

 

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Re:Tp Link Archer C20 AC750 2.4g Ping Spikes in Online Games
2022-03-29 07:49:53

@KAYES007 

 

Have you checked the troubleshooting suggestions in the provided FAQ? Give it a go first then monitor again.

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Re:Tp Link Archer C20 AC750 2.4g Ping Spikes in Online Games
2022-03-29 08:11:40

  @Kevin_Z 

 

i have done all the troubleshooting. the ping spikes happen only when i play with 2.4g wifi connection rather than that everything is fine...this problem was worse before the firmware upgrade to the latest but still causing  problem of ping spikes...i have asked archer c20 users they have also said about this problem

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Re:Tp Link Archer C20 AC750 2.4g Ping Spikes in Online Games
2022-03-29 08:12:58

  @Kevin_Z 

 

i am sure that this is a firmware problem ...tp link should solve this issue as soon as possible

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Re:Tp Link Archer C20 AC750 2.4g Ping Spikes in Online Games
2022-03-30 01:50:39

@KAYES007 

 

As I tried to explain already, the 2.4G network may have heavy congestion in your environment, while online games require low latency, so that could be what you experience, we don't agree that this is a firmware issue.

 

You mentioned that you can play online games without latency when connecting to other 2.4G networks, can we have the ping test when you connect to one of them, which channel does it work on? 

 

BTW, what is the brand and model of the wireless card on this computer? Please check and install the latest driver for it.

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Re:Tp Link Archer C20 AC750 2.4g Ping Spikes in Online Games
2022-03-30 07:53:16 - last edited 2022-04-06 16:28:46

  @Kevin_Z 

 

 

Previoulsy i use to play online games with TL-WR720N 2.4g Router. i used that almost 5 years and then i bought this Archer C20 Router And Faced this issue but this ping spikes problem was terrible before this firmware upgrade

 

 

this upgrade solve the problem partially but still after some time 3/5 min suddenly ping spikes happens and because of this in-Game ping also get higher 

 

 

as you can see in this screenshot.

 

As i dont have my old Router i cant able to show you the ping of the router i used to get... i want to mention you that i am in the same environment i used to before and in my old router channel was in auto mode...

 

if you say that this is because of heavy congestion then why this problem occurs in every Archer C20 Router User They are in the Differernt Environment. i have asked many users They have also said about this issue ..

 

 

i have  tested Router ping with my Laptop Dell-inspiron 14 3476 and its wireless driver is up to date..

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