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TL-MR6400 keeps reconnecting to 4G every 30-60 seconds

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TL-MR6400 keeps reconnecting to 4G every 30-60 seconds

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-MR6400 keeps reconnecting to 4G every 30-60 seconds
TL-MR6400 keeps reconnecting to 4G every 30-60 seconds
2022-07-14 07:14:30 - last edited 2022-07-18 13:22:36
Model: TL-MR6400  
Hardware Version: V5
Firmware Version: 1.1.0 0.9.1 v0001.0 Build 210803 Rel.55933n

It keeps dropping the 4G connection. The SIM card works fine on another device. Here is a sample log:

 

3 2022-07-14 08:12:26 4G Information USER: GetCurrProf result is:ipver:2 staticApn:0 authType:2 pkgName:PLAY profname:PLAY apn:internet usr: psw:
4 2022-07-14 08:12:26 4G Information USER: Get ISP's profile now.
5 2022-07-14 08:12:23 4G Information USER: GetCurrProf result is:ipver:2 staticApn:0 authType:2 pkgName:PLAY profname:PLAY apn:internet usr: psw:
6 2022-07-14 08:12:23 4G Information USER: Get ISP's profile now.
7 2022-07-14 08:11:06 4G Information USER: GetCurrProf result is:ipver:2 staticApn:0 authType:2 pkgName:PLAY profname:PLAY apn:internet usr: psw:
8 2022-07-14 08:11:06 4G Information USER: Get ISP's profile now.
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#1
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1 Accepted Solution
Re:TL-MR6400 keeps reconnecting to 4G every 30-60 seconds-Solution
2022-07-18 13:22:26 - last edited 2022-07-18 13:22:36

I think I resolved this by putting the sim card into a phone for a little while, and then returning it back to the router. I'll update this thread if it starts to reconnect again.

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#4
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3 Reply
Re:TL-MR6400 keeps reconnecting to 4G every 30-60 seconds
2022-07-15 11:03:20

  @Dupaman 

 

Hi, the screenshot of the log doesn't show LTE disconnecting and reconnecting issue, may I know if internet stopped working at that time?

If you loses internet frequently, please send us screenshots of Advanced->Status page and Advanced->Network->Internet page when internet stops working. Then record the specfic time of problem happens and send us the whole system log file.(You could click Save Logs on the System Log page to save the log file on your computer.)

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#2
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Re:TL-MR6400 keeps reconnecting to 4G every 30-60 seconds
2022-07-18 13:21:52

  @Dupaman 

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#3
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Re:TL-MR6400 keeps reconnecting to 4G every 30-60 seconds-Solution
2022-07-18 13:22:26 - last edited 2022-07-18 13:22:36

I think I resolved this by putting the sim card into a phone for a little while, and then returning it back to the router. I'll update this thread if it starts to reconnect again.

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#4
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