Deco M5 webface
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Hello I'm trying to access the deco's web based interface. when it asks for the tp link ID password I put the password found in the deco app account, but it says incorrect password, what am i doing wrong ? Thanks
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Hi, since you said "put the password found in the deco app account", do you use the WiFi password, or actually the same password that you use to log into the Deco APP?
The password for Web UI is the second one.
It is also suggested to log out of the current TP-Link email ID and sign in Deco APP again with the same password to see whether you got the correct one.
And ever since you had the issue, Did you change or reset the password once before?
Best regards.
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Thanks David-TP the password I used I think is from the app, On my phone i opened google password manager in chrome found TP-Link Deco and used that password What happens if I log out of the app and that password won't work, can I use the email to reset it / Many thanks
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yes, the email could help you reset the password later.
By the way, at this moment, you can still edit the Deco settings on the Deco APP, right? there is no notice on the Deco, like "let's begin " on this link:
Paint Your Home in Wi-Fi/ Let's begin on the Deco APP
Could you please leave me a message with the MAC address of your main Deco?
best regards.
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So I logged out of the app, chose forgot password , got a reset link, changed the password and successfully logged back into the app. Used the same password on this link http://tplinkdeco.net/webpages/index.html and got incorrect password 9 failed attempts only 1 left
EDIT could the problem be I am not using he latest firmware ? many thanks
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@friedeggs
Thank you! That's wonderful.
Any chance that you could let me know which special character is the problem?
Best regards.
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