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Solution India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

SolutionIndia Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

Sunshine

2023-03-27 10:02:11 - last edited 2024-07-11 08:43:19

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India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

2023-03-27 10:02:11 - last edited 2024-07-11 08:43:19

Tags: #Official #Highlighted Thread

Model: Archer MR600

Hardware Version: V3

Firmware Version:

This Article Applies to:

All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.

Issue Description/Background:

Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.

Available Solution

Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.

For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811

For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801

For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801

For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815

For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816

For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815

For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928

For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127

For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425

For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425

For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425

For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313

Notes:

1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.

If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.

You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!

2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.

3) We will update this thread once there is any other beta firmware for other models or versions.

4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding

If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:

1. A screenshot of the Advanced > Status page.

2. A screenshot of the Advanced > Network > Internet page.

3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.

4. Model number, hardware and firmware version of the TP-Link router.

Do let the community know if there is anything else that we can help with. We are always happy to help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

408 Reply

iprime007

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2024-01-01 07:01:32

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Re:India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

2024-01-01 07:01:32

@Sunshine When are you going to update fix for Deco X50-4G?

#367

bkt10

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2024-01-02 00:24:32

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Re:India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

2024-01-02 00:24:32

@Sunshine

Hi I'm facing same issue on archer mr200 v6. When will the beta update for it with fix be released?

If it is not going to happen any sooner then please provide a work around to use the beta firmware of older version of mr200

#368

vins0

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2024-01-24 06:24:02

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Re:Indian Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

2024-01-24 06:24:02

@amitkray31

plese share mr200 v2 beta firmware for jio 5g

#369

vins0

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2024-01-24 06:26:47

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Re:India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

2024-01-24 06:26:47

@Sunshine

Archer MR200 V2.1 please share beta firmware for jio 5g

#370

ShivamJ247

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2024-02-07 04:47:25

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Re:India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

2024-02-07 04:47:25

@Sunshine for my mr 200 router v6 i am facing the same issue. It shows connected but no internet is working. Can you please provide an update for it?

#371

ShivamJ247

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2024-02-07 16:09:44

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Re:India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

2024-02-07 16:09:44

@Sunshine my mr200 v6 is also not supporting jio 5g sim. Do we have a beta upgrade for it??

#372

TT_TPL

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2024-02-08 12:56:58

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Re:India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

2024-02-08 12:56:58

@Sunshine

Hello,

As suggested in proposed solution,

1) I have upgraded the prescribed firmware (Archer_MR600(EU)_V3_230811) for my router

2) As per #1 from Notes section, a new profile with PDP Type = XLAT is created and is reflecting in Internet Settings.

However, I have not been able to connect JIO 5G. I could connect another providers.

For your information, MCC is 405 and MNC is 874 for my JIO sim.

As requested, sharing following details, request to suggest suitable solution to achieve JIO 5G connectivity on my new MR600 router.

Advanced > Status Screenshot.

Advanced > Network > Internet

Model number, hardware and firmware

System Logs

2018-10-01 06:24:26 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:26 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:26 [5] 4G: roamingEnabled: 0
2018-10-01 06:24:27 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:27 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:27 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:27 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:28 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:28 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:28 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:28 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:29 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:29 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:29 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:29 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:30 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:30 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:30 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:30 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:30 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:30 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:30 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:30 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:31 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:31 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:31 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:31 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:32 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:32 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:32 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:32 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:34 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:34 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:34 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:34 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:34 [5] 4G: roamingEnabled: 1
2018-10-01 06:24:35 [6] 4G: USER: Get user's profile now.

2018-10-01 06:24:35 [6] 4G: USER: GetCurrProf result is: ipver:3 staticApn:0 authType:0 pkgName:JIO_5G profname:JIO_5G apn:JIONET usr: psw:

2018-10-01 06:24:35 [6] 4G: USER: Get user's profile now.