Solution India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928
For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127
For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425
For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425
For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425
For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
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Hello, I am also using only JIO 5G SIM card for internet purpose in my TL-MR6400 V4. When I insert JIO SIM, Its connected to internet but no internet access anywhere on WiFi/LAN. I have been waiting since long for any update from your side which fixes this issue. I see you have updated beta firmware for other versions and devices. Please update for my one also. I am also sharing MCC and MNC of my JIO SIM card (postpaid) screenshot Below.
Thank you.
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@Sunshine Navigating technology transitions in business is essential, especially in the dynamic landscape of the UAE. Ensure your communication infrastructure remains up-to-date and compatible with the latest network standards to stay competitive. Stay informed and adapt to change swiftly to maintain seamless operations.
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@Sunshine To configure the router, open the router configuration page by entering the URL 192.168.1.1. Then, go to Network settings and create a dailup connection with the name jionet and PDP set to ipv4. The APN Type should be set to jionet and the username and password fields should be left blank. Save the settings. Once these steps are completed, the Jio SIM will be functional on the 4G LTE router.
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@Sunshine If you have a phone that can use 5G and you're in one of the 4 cities but can't access it, you might not have the right plan.
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Still no solution for MR 100. Even cp+ router works well with jio sim.
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Can I get an updated firmware for Archer MR200(EU) V5.0 which can work with a 5G jio sim?
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@Sunshine i have a tplink mr6400 in newzealand its sim not working seems like imei Is blocked any solution
Sunshine wrote
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811 (Updated on August 15th 2023)
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801 (Updated on August 3rd 2023)
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801 (Updated on August 3rd 2023)
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815 (Updated on August 18th 2023)
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816 (Updated on August 18th 2023)
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815 (Updated on August 18th 2023)
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928 (Updated on Oct. 9th 2023)
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
Sunshine wrote
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811 (Updated on August 15th 2023)
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801 (Updated on August 3rd 2023)
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801 (Updated on August 3rd 2023)
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815 (Updated on August 18th 2023)
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816 (Updated on August 18th 2023)
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815 (Updated on August 18th 2023)
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928 (Updated on Oct. 9th 2023)
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
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Hi, I've seen you in another post and already replied, please have a check: https://community.tp-link.com/en/home/forum/topic/596686?replyId=1275668
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