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Deco is no connecting with IP wifi camera

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Deco is no connecting with IP wifi camera

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco is no connecting with IP wifi camera
Deco is no connecting with IP wifi camera
2023-08-09 04:45:20
Tags: #Firmware Update
Model: Deco M5   Deco M4  
Hardware Version:
Firmware Version: 1.7.1 Build 20230608 Rel 74023

Last Two days back

 

My Deco is not connecting with IP camera IMOU ranger and IMOU ranger 2.

this all happened after the last update.

 

I have taken my camera to another place and connected it with Deco M5. It is working and connecting perfectly.

I have done this installation and reset procedure 5 times. it is working over there.

 

But again at home. similar steps not connecting.  

 

 

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#1
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2 Reply
Re:Deco is no connecting with IP wifi camera
2023-08-10 06:56:33

  @Nabeel_DHK 

Hi, Would there be any error message when the IP cameras failed to connect to Deco?

Could you please help me run a simple test:

1. Enable the IOT network under Deco APP>More.

2. Set it to be 2.4ghz only with WPA2 as the wireless security.

3. Try to avoid special characters and symbols.

4. Turn off "fast roaming" and "beamforming" under Deco APP>More>Advanced.

 

If it was still the same, It is suggested to record a video clip of the whole configuration process on the camera to send it to support.forum@tp-link.com.

Thank you very much.

best regards.

 

 

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:Deco is no connecting with IP wifi camera
2023-08-14 06:56:08

Yes this helped ..Thank you for yo kind support

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#3
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Views: 1399

Replies: 2

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Firmware Update
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