Tapo Hub.

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Tapo Hub.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo Hub.
Tapo Hub.
2023-10-14 15:06:16 - last edited 2023-10-24 07:04:22

Hi there. I'm relatively new to the Tapo world and I like it. 
The question I'd like to ask is about my cameras, plugs and bulbs. I realise that they are plug and play so do not require a Tapo Hub, but is it possible to connect them to the hub which should subsequently lighten the load on my router. If its possible I'd like to do this so that just the hub is connected to the router as we currently have a fair few smart tech connected to the router and this can cause the Internet to struggle at times.

 

Any help on this is greatly appreciated.

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Re:Tapo Hub.-Solution
2023-10-16 09:28:41 - last edited 2023-10-24 07:04:22

  @AndyandLisa 

Hi,
The Tapo devices that can work with the Tapo hub communicate with the hub via Sub-GHz signal, while the Tapo devices that do not need the hub communicate with the Router via 2.4G Wi-Fi signal and they can't connect to the Tapo hub to work.
 

Best Regards

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Re:Tapo Hub.-Solution
2023-10-16 09:28:41 - last edited 2023-10-24 07:04:22

  @AndyandLisa 

Hi,
The Tapo devices that can work with the Tapo hub communicate with the hub via Sub-GHz signal, while the Tapo devices that do not need the hub communicate with the Router via 2.4G Wi-Fi signal and they can't connect to the Tapo hub to work.
 

Best Regards

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Re:Tapo Hub.
2023-10-23 20:19:46

  @Solla-topee Thank you for the answer. It's not what I wanted to hear but I appreciate your response.

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Re:Tapo Hub.
2023-10-24 07:04:10

  @AndyandLisa 

Hi,
Thank you for your understanding and support of our product.
Best Regards

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