@David-TP 

Hello and thanks for the reply.

carrier is Moi mobiili, it uses Dna network here in Finland. I tried with Elisa 5G card also, but same issues.

I will try to capture the logs later this week.

  @Juusto 

Since I installed some decent Maswell antennas with a frequency range of 600-6000Mhz, the speed is more stable. However, I'm still getting a lot of drop outs where I either have to reboot my PC or I have to reboot the router. This can happen several times a day. Hopefully there will be a update to fix this, otherwise keeping the X50-5G won't be an option.

  @David-TP 

David-TP wrote

  @Juusto 

Hi, welcome to the community.

May I know your SIM carrier?

It would be very helpful if you could help us capture the modem log when 5G/4G network drops out:

How to capture the modem log on Deco X50-5G

Thank you very much.

Best regards.

 

 

Ok so, I tried to install, but nothing happens. File is uploaded and pop-up shows that upload is successful. But the firmware wont install.
My version is 1.2.0 build 20241011 Rel. 32926.

  @David-TP 

David-TP wrote

  @Juusto 

Hi, as a new version 1.2.1 was released for Deco X50-5G, maybe you can install the latest 1.2.1 version first to see whether it helps with the current issue:

Deco X50-5G-1.2.1 Official Now Available for Installation!

 

Wait for your reply.

Best regards.

I installed that firmware last friday. Internet worked for couple days and monday morning it stopped working. So the update didin't fix the issue. Needed to power off the device and now it works.

  @Juusto 

You may refer to my forum here to save your time (close to half a year I engaged with them): Deco x50-5G Intermittent Red light of death it seems that this Deco 5G is having an issue and the support team have no idea why. Is your Deco 5G is v1?

  @Krane 

Yeah it is V1. Seems like we are having the same issue. 

  @Juusto And yes mine (V1 too) is still going down randomly throughout the day after the update. Unfixed for almost a year now for me since I upgraded from X50-4G (which was quietly pushed to end of life by not being provided any update, a common practice by TP-LInk).

It's incredibly frustrating even when using it with Bridge mode. Still going crazy all day long.

  @David-TP  Same sort of issues here as others.

Just a few days ago I replaced my 10 years old Huawei 3G router to TP-Link Deco X50-5G and my internet have newer been so slow and unstable. Huawei simply never was unstable I just thought to I get all benefits out of my connection speed about updating to 5G router.

Connection is incredibly slow now and I needed to connect to my phones network to write this. No changes on internet provider or SIM-card since I just put my existing SIM-card to a new device. V1 device here also.

Deco shows a white light as it should be connected to 5G. In Deco app all seems normal and X50 and two X10 are all connected and ok. But the connection doesn't exist or it is soooooo sloooow thet even the simplest pages timeout when loading them. Located in Finland and provider is Telia. Good and speedy internet with my phone and the signal is not the problem.

Readed few support articles here without any help to this problem... Any ideas what to do?

  @Lillikoo the best solution I found is returning it while I still can and buying from a different brand.