I have a Zte 5g router in Bridge mode on the roof
with a lan cable in the 2.5gb wan port it is connected to the ax72 pro which is in router mode updated to the latest firmware

every 4/5 days the ax72 loses the network and I'm sure it's the fault of the tplink for until last week instead of the Zte there was a Mikrotik outdoor modem router and the same thing happened.

How do I solve this serious problem?

1 Reply

Marvin_S

a week ago

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Registered: 2022-05-09

Re:ax72 pro loses internet connection every 3/4 days

a week ago

@StefanoF

Hi, thanks for posting question on our community.

When the Archer AX72 Pro loses the network, how about the Internet LED on this router? Is it red or orange?

It is suggested follow the troubleshooting steps:

1) Connect a PC directly into your mode/router to verify if the internet from the front-end network device is stable.

2) Make sure the Ethernet cable between your modem/router and the Router is connected properly, replaced old cables with new ones.

3) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8.

4)Please share us the current firmware version of your router.

StefanoF

LV1

a week ago - last edited a week ago

Posts: 1

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Registered: 2024-04-21

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ax72 pro loses internet connection every 3/4 days

ax72 pro loses internet connection every 3/4 days

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