Beta Software Deco APP 3.8.102/3.8.116 - Prepare for A New Deco Onboarding Experience
Hi Deco Users,
Thanks to the dedicated work of our engineers, a new Deco App version 3.8.102/3.8.116 has been created to enhance the Deco user experience.
This release mainly adds some enhancements and bug fixes to optimize the Onboarding Process. We are excited to announce that a field test is currently underway. Your engagement and feedback is highly appreciated!
What’s New
1. Supported a whole new Onboarding UI.
2. Reduced Onboarding time.
3. Simplified Onboarding steps.
4. Fixed some bugs and improved the stability.
Download Link
| Android OS | Deco APP_3.8.102 via APK |
| iOS | Deco APP_3.8.116 via TestFlight |
***On the Beta APP, if you can't subscribe to the Advanced Parental Control/Security+, or the subscription is only valid for a limited time, it is due to the subscription section being under a test environment and not fully integrated with the actual HomeSheild service platform. In this case, any previous subscription isn't charged. We recommend subscribing to the HomeShield service kit through the official app. If you have already subscribed on the official APP, the HomeShield service will function as intended.
Update Advice:
1. Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
2. How to install the Beta App in Test Flight: https://testflight.apple.com/.
3. You could withdraw the Testing directly if you no longer wish to test the app by tapping Stop Testing in TestFlight on iOS or deleting the APP on Android OS.
How to submit Feedback
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David-TP wrote
Hi, Thank you very much for the feedback.
The 3.8.101 beta is mainly modifying the onboarding process which is not supposed to cause the current issue.
The reported issue here is more like the following post:
Satellite Deco Units Work Well but Display Offline on the Deco APP
I'd like to follow up on your case via email to analyze the reported issue further.
Please check whether you can receive my email later.
Thanks again and Best regards.
@David-TP
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@David-TP overall the new app works well i had one issue with qos not enbled when embled 2500 for ex75 pro & x50 everthing works well overall i would like very much to have channel control in the app & doh control
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@David-TP i cannot get the parental controls to work since the latest update. It says I'm all subscribed but none of the features actually appear. I need this urgently to work with my kids who are home today (teacher only day). How can I fix this...
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Hi, Thank you for the feedback.
I cannot get the parental controls to work since the latest update.
- Do you mean the firmware upgrade of Deco, or Deco APP update?
Can you share some screenshots here-"none of the features actually appear"?
Please also help me submit the Deco APP feedback:
(if you are using APP 3.8.101/112, you could click the "Feedback“ button on the bottom right.)
Please also confirm Deco is working in wireless router mode, not Access Point mode.
Wait for your reply and best regards.
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@David-TP Here are the photos.
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And running in wifi mode
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@David-TP Check the screenshots.
1. The first is what I see in the Deco app -> Smart Home -> Add smart device -> TP-Link Tapo
2. The two following screenshots are from the Tapo app where it shows all the smart plugs under the Tapo brand
3. Clearly TP-Link people are not even aware of what products its Tapo team has released. Please update.
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Tagging @David-TP
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Hi, Thank you very much for the pictures.
Did you subscribe to the HomeShield service on the beta APP?
If yes, I think it might be this:
***On the Beta APP, if you can't subscribe to the Advanced Parental Control/Security+, or the subscription is only valid for a limited time, it is due to the subscription section being under a test environment and not fully integrated with the actual HomeSheild service platform. In this case, any previous subscription isn't charged. We recommend subscribing to the HomeShield service kit through the official app. If you have already subscribed on the official APP, the HomeShield service will function as intended.
Wait for your reply and best regards.
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