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Archer AX10 (Version 1.0) Router Responsiveness Problem

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Archer AX10 (Version 1.0) Router Responsiveness Problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX10 (Version 1.0) Router Responsiveness Problem
Archer AX10 (Version 1.0) Router Responsiveness Problem
2024-07-09 06:20:21 - last edited 2024-07-10 06:09:57
Tags: #Network Connectivity
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.3.10 Build 20240130 Rel. 77367(4555)

Hello. I bought and tested an AX10 router. The result is not acceptable for a "Wi-Fi 6 with OFDMA" modern router. These random spikes in latency are horrible and ruin every real-time use case like gaming and video calling. please investigate it and if possible fix it with a firmware update. These spikes are only acceptable for cheap Wi-Fi 4 routers.

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Re:Archer AX10 (Version 1.0) Router Responsiveness Problem
2024-07-10 06:32:54

  @AliKalhor 

 

Hi, thanks for posting question here.

If you get high ping value, it is suggested to follow this troubleshooting guide, tell which case your situation is and share the exact results with necessary screenshots.

Thanks for your cooperation.

 

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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Re:Archer AX10 (Version 1.0) Router Responsiveness Problem
2024-07-10 06:54:16

  @Marvin_S 

Hi. I hate these robotic AI-generated answers that show one thing clearly: you did not even read the post. I provided one of the most comprehensive troubleshooting results with accurate methodology and all of the possible statistics parameters (with 28 hours of testing properly) and the answer I receive is a basic troubleshooting guide designed for lonely grandmothers.

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Re:Archer AX10 (Version 1.0) Router Responsiveness Problem
2024-07-10 11:59:42

  @AliKalhor 

 

Hi, thanks for your update. We really appreciate accurate test and sharing!

After consulting the senior support, we can confirm that the results by your test is pretty good. We can not see frequent high ping or latency issue from the sheet you shared. 
If there is actual performance issue happening on your clients, please feel free to let us know.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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