Frequent disconnects or spikes in hop delays 300+ ms on tx20uh wireless adapter

Frequent disconnects or spikes in hop delays 300+ ms on tx20uh wireless adapter

Frequent disconnects or spikes in hop delays 300+ ms on tx20uh wireless adapter
Frequent disconnects or spikes in hop delays 300+ ms on tx20uh wireless adapter
3 weeks ago
Tags: #Network Connectivity #Windows 10
Model: Archer TX20UH  
Hardware Version:
Firmware Version: Driver version: 5001.15.129.0

Every couple of minutes (anywhere between 1 to 5 minutes) I am seeing hops exceeding 200 ms. One might say, "so what" ? Whenever I see such spikes, talking over online meeting chops up my audio *my mic) and I also hear others robotic of fragmented speech. 

Things like that don't happen if I use WNDA3100 Netgear Wireless adapter plugged in to the same USB cable. When I use that old Netgear adapter, internet speed is twice as slow, but it's stable, hops stay within 2 - 20 ms (with sporadic exceptions during the day.

Tx20uh wireless adapter gets me higher connectivity speeds (according to Speedtest . NET app) but those cyclical connectivity bottlenexks / delays  make simple things such as a Google Meet session a nightmare. 

Why am I seeing those delays?
How to fix that?



I am using:
- Tx20uh wireless adapter   (  OR for testing: Netgear Wireless-N Dual Band WNDA3100 adapters )
- Windows 10 (latest updated always installed)
- Tx20uh driver installed from TP-link site (didn't change anythings - Windows default driver works the same)

Hop delays research:
- I am running a ping command in the background that spits output to a file, ex.  
 

ping -t meet.google.com|find /v ""|cmd /q /v:on /c "for /l %a in (0) do (set "data="&set /p "data="&if defined data echo(!time! !data!)" >> ping_2024-10-14_tplink-adapter_002.log

Sample output:
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23:22:32.43 5ms TTL=117
23:22:33.44 Reply from 216.58.215.78: bytes=32 time=
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23:22:34.44 Reply from 216.58.215.78: bytes=32 time=
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23:22:35.57 Reply from 216.58.215.78: bytes=32 time=
23:22:35.57 116ms TTL=117
23:22:36.62 Reply from 216.58.215.78: bytes=32 time=
23:22:36.62 150ms TTL=117
23:22:37.69 Reply from 216.58.215.78: bytes=32 time=
23:22:37.69 224ms TTL=117
23:22:38.74 Reply from 216.58.215.78: bytes=32 time=
23:22:38.74 252ms TTL=117
23:22:39.50 Reply from 216.58.215.78: bytes=32 time=
23:22:39.50 5ms TTL=117
23:22:40.50 Reply from 216.58.215.78: bytes=32 time=
23:22:40.50 6ms TTL=117
23:22:41.51 Reply from 216.58.215.78: bytes=32 time=
23:22:41.51 5ms TTL=117
23:22:42.52 Reply from 216.58.215.78: bytes=32 time=
23:22:42.52 5ms TTL=117




Another sample:
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 7:28:19.37 5ms TTL=117
 7:28:20.38 Reply from 216.58.215.78: bytes=32 time=
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 7:28:28.51 Reply from 216.58.215.78: bytes=32 time=
 7:28:28.51 54ms TTL=117
 7:28:29.57 Reply from 216.58.215.78: bytes=32 time=
 7:28:29.57 116ms TTL=117
 7:28:30.64 Reply from 216.58.215.78: bytes=32 time=
 7:28:30.64 170ms TTL=117
 7:28:31.70 Reply from 216.58.215.78: bytes=32 time=
 7:28:31.70 222ms TTL=117
 7:28:32.49 Reply from 216.58.215.78: bytes=32 time=
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 7:28:39.55 Reply from 216.58.215.78: bytes=32 time=
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 7:28:47.65 Reply from 216.58.215.78: bytes=32 time=
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 7:28:48.65 Reply from 216.58.215.78: bytes=32 time=
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 7:28:56.72 Reply from 216.58.215.78: bytes=32 time=
 7:28:56.72 8ms TTL=117
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 7:28:58.73 Reply from 216.58.215.78: bytes=32 time=
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 7:29:00.76 Reply from 216.58.215.78: bytes=32 time=
 7:29:00.76 5ms TTL=117
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 7:29:01.79 25ms TTL=117
 7:29:02.79 Reply from 216.58.215.78: bytes=32 time=
 7:29:02.79 6ms TTL=117
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 7:29:03.80 13ms TTL=117
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 7:29:04.81 7ms TTL=117
 7:29:05.83 Reply from 216.58.215.78: bytes=32 time=
 7:29:05.83 12ms TTL=117
 7:29:06.84 Reply from 216.58.215.78: bytes=32 time=
 7:29:06.84 13ms TTL=117
 7:29:07.87 Reply from 216.58.215.78: bytes=32 time=
 7:29:07.87 31ms TTL=117
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 7:29:08.86 13ms TTL=117
 7:29:09.86 Reply from 216.58.215.78: bytes=32 time=
 7:29:09.86 8ms TTL=117
 7:29:10.88 Reply from 216.58.215.78: bytes=32 time=
 7:29:10.88 16ms TTL=117
 7:29:11.89 Reply from 216.58.215.78: bytes=32 time=
 7:29:11.89 14ms TTL=117
 7:29:12.90 Reply from 216.58.215.78: bytes=32 time=
 7:29:12.90 16ms TTL=117
 7:29:13.90 Reply from 216.58.215.78: bytes=32 time=
 7:29:13.90 9ms TTL=117
 7:29:14.91 Reply from 216.58.215.78: bytes=32 time=
 7:29:14.91 10ms TTL=117
 7:29:15.91 Reply from 216.58.215.78: bytes=32 time=
 7:29:15.91 11ms TTL=117
 7:29:16.92 Reply from 216.58.215.78: bytes=32 time=
 7:29:16.92 5ms TTL=117
 7:29:17.92 Reply from 216.58.215.78: bytes=32 time=
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 7:29:18.93 Reply from 216.58.215.78: bytes=32 time=
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 7:29:19.95 Reply from 216.58.215.78: bytes=32 time=
 7:29:19.95 5ms TTL=117
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 7:29:20.95 7ms TTL=117
 7:29:21.97 Reply from 216.58.215.78: bytes=32 time=
 7:29:21.97 11ms TTL=117
 7:29:22.98 Reply from 216.58.215.78: bytes=32 time=
 7:29:22.98 6ms TTL=117
 7:29:23.99 Reply from 216.58.215.78: bytes=32 time=
 7:29:23.99 7ms TTL=117
 7:29:25.02 Reply from 216.58.215.78: bytes=32 time=
 7:29:25.02 23ms TTL=117
 7:29:26.01 Reply from 216.58.215.78: bytes=32 time=
 7:29:26.01 5ms TTL=117
 7:29:27.10 Reply from 216.58.215.78: bytes=32 time=
 7:29:27.10 83ms TTL=117
 7:29:28.03 Reply from 216.58.215.78: bytes=32 time=
 7:29:28.03 5ms TTL=117
 7:29:29.03 Reply from 216.58.215.78: bytes=32 time=
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 7:29:30.04 Reply from 216.58.215.78: bytes=32 time=
 7:29:30.05 4ms TTL=117
 7:29:31.26 Reply from 216.58.215.78: bytes=32 time=
 7:29:31.26 208ms TTL=117
 7:29:32.06 Reply from 216.58.215.78: bytes=32 time=
 7:29:32.06 4ms TTL=117
 7:29:33.73 Reply from 216.58.215.78: bytes=32 time=
 7:29:33.73 661ms TTL=117
 7:29:34.66 Reply from 216.58.215.78: bytes=32 time=
 7:29:34.66 595ms TTL=117
 7:29:35.75 Reply from 216.58.215.78: bytes=32 time=
 7:29:35.75 673ms TTL=117
 7:29:36.09 Reply from 216.58.215.78: bytes=32 time=
 7:29:36.09 2ms TTL=117
 7:29:37.10 Reply from 216.58.215.78: bytes=32 time=
 7:29:37.10 5ms TTL=117
 7:29:38.11 Reply from 216.58.215.78: bytes=32 time=
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 7:29:39.11 Reply from 216.58.215.78: bytes=32 time=
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 7:29:40.12 Reply from 216.58.215.78: bytes=32 time=
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 7:29:41.13 Reply from 216.58.215.78: bytes=32 time=
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 7:29:42.14 Reply from 216.58.215.78: bytes=32 time=
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 7:29:43.15 Reply from 216.58.215.78: bytes=32 time=
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 7:29:44.16 Reply from 216.58.215.78: bytes=32 time=
 7:29:44.16 5ms TTL=117
 7:29:45.17 Reply from 216.58.215.78: bytes=32 time=
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 7:29:46.18 Reply from 216.58.215.78: bytes=32 time=
 7:29:46.18 5ms TTL=117
 7:29:47.19 Reply from 216.58.215.78: bytes=32 time=
 7:29:47.19 5ms TTL=117


For testing:
- If I fore the same command on my Latop with built in wireless adapter, I'm getting very stable results (2-5ms throughout the day), so it's not the routter that's faulty ( AC-1900 UM-MIMO )
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#1
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3 Reply
Re:Frequent disconnects or spikes in hop delays 300+ ms on tx20uh wireless adapter
3 weeks ago

  @DominikRas 

Hi, welcome to the community.

May I know how long you have had the Archer TX20UH?

I saw you mentioned the host router is "AC-1900 UM-MIMO". Is it also a TP-Link device, like Archer C80?

 

It is also suggested to install the following driver to see whether it helped or not:

https://static.tp-link.com/upload/beta/2024/202409/20240930/TX20UH_V1_5001.19.113.2.zip

 

Thank you very much and best regards.

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#2
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Re:Frequent disconnects or spikes in hop delays 300+ ms on tx20uh wireless adapter
2 weeks ago

  @David-TP I had the adapter for less than 2 weeks. I just bought it brand new from a chain electronics store nearby.

Router is also a TP-link device. 

I purposely picked a Tp-link adapter in hope for increased compatibility (same brand, same technology, less hassle).  

I just installed the driver that you recommended. I'm going to monitor the situation. 

 

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#3
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Re:Frequent disconnects or spikes in hop delays 300+ ms on tx20uh wireless adapter
2 weeks ago - last edited 2 weeks ago

  @David-TP I applied the path that you recommended. After a couple of days, I am still seeing those 300ms+ delays at random, even overnight, when my desktop is in lock mode, and there's barely any activity on network, memory, disk or processor.

So, what would be next? Returning the product to the store? Asking for a replacement? Any other tricks to try ? 



Sample logs:



21:15:33.81 5ms TTL=117
21:15:34.81 Reply from 216.58.215.78: bytes=32 time=
21:15:34.81 5ms TTL=117
21:15:35.81 Reply from 216.58.215.78: bytes=32 time=
21:15:35.81 5ms TTL=117
21:15:36.82 Reply from 216.58.215.78: bytes=32 time=
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21:15:37.82 5ms TTL=117
21:15:38.82 Reply from 216.58.215.78: bytes=32 time=
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21:15:39.82 Reply from 216.58.215.78: bytes=32 time=
21:15:39.82 5ms TTL=117
21:15:40.82 Reply from 216.58.215.78: bytes=32 time=
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21:15:42.08 Reply from 216.58.215.78: bytes=32 time=
21:15:42.08 259ms TTL=117
21:15:42.83 Reply from 216.58.215.78: bytes=32 time=
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21:15:43.99 Reply from 216.58.215.78: bytes=32 time=
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21:15:45.01 Reply from 216.58.215.78: bytes=32 time=
21:15:45.01 171ms TTL=117

21:15:45.85 Reply from 216.58.215.78: bytes=32 time=
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21:15:47.87 Reply from 216.58.215.78: bytes=32 time=
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21:24:40.66 Reply from 216.58.215.78: bytes=32 time=
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21:24:41.79 Reply from 216.58.215.78: bytes=32 time=
21:24:41.79 141ms TTL=117
21:24:42.78 Reply from 216.58.215.78: bytes=32 time=
21:24:42.78 105ms TTL=117
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21:24:46.94 256ms TTL=117

21:24:47.69 Reply from 216.58.215.78: bytes=32 time=
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22:46:36.51 Reply from 216.58.215.78: bytes=32 time=
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22:46:41.66 Reply from 216.58.215.78: bytes=32 time=
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6:48:42.32 Reply from 216.58.215.78: bytes=32 time=
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#4
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