C325wb firmware update - white balance
C325wb firmware update - white balance
Posts: 26
Helpful: 52
Solutions: 0
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Registered: 2024-01-10
2 weeks ago - last edited a week ago
Posts: 26
Helpful: 52
Solutions: 0
Stories: 0
Registered: 2024-01-10
C325wb firmware update - white balance
2 weeks ago - last edited a week ago
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#Firmware
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Just installed your latest firmware and the colour balance is way off. It was perfect before, now it's got a terrible green hue.
please address this immediately or I will have to return it to Amazon as faulty.
rebooted several times/down powered to no avail.
#1
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Posts: 13370
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Registered: 2020-05-19
2 weeks ago - last edited a week ago
Posts: 13370
Helpful: 2306
Solutions: 1925
Stories: 8
Registered: 2020-05-19
Re:C325wb firmware update - white balance -Solution
2 weeks ago - last edited a week ago
Hi,
You can refer to the instructions below to troubleshoot the reported issue and check if they help.
What to do if the Tapo Camera image color is abnormal?
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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#3
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Re:C325wb firmware update - white balance
2 weeks ago
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Posts: 13370
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Registered: 2020-05-19
2 weeks ago - last edited a week ago
Posts: 13370
Helpful: 2306
Solutions: 1925
Stories: 8
Registered: 2020-05-19
Re:C325wb firmware update - white balance -Solution
2 weeks ago - last edited a week ago
Hi,
You can refer to the instructions below to troubleshoot the reported issue and check if they help.
What to do if the Tapo Camera image color is abnormal?
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
Recommended Solution
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
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Registered: 2024-01-10
2 weeks ago - last edited a week ago
Posts: 26
Helpful: 52
Solutions: 0
Stories: 0
Registered: 2024-01-10
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