@David-TP 

Can you tell me, about the Hybrid Mesh backup Mode, does the X50-5G must be linked only to the main Deco or it can be placed anywhere, even far away from the main unit ? 

Example : main Deco is on basement, X50-5G is placed on top floor (to get better connection), other satellites in the middle distance between the X50-5G and the main Deco.

Thanks in advance ! 

  @David-TP Thanks for the answer.

I updated my X50-5G, I now see the option for Hybrid Mesh backup.

After configuring the option and simulate internet disconnection, the feature is not working at all.

I even waiting for several minutes but still nothing, no internet connection from 5G unit.

On app the Hybird Mesh backup option dissapeared completely... and went back again after reconnecting internet.

I will report it to Fredo with screenshots.

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About Hotspot Backup Mode, is it the main Deco that must be connected to the backup network ? Or all satellites are able to connect to the backup network ?

Thanks in advance.

  @David-TP  which Deco models support the Mobile Hotspot Mode? I have purchased a 55X and a 55X Pro and now a 75XE Pro and none of them offer this option. Talked to chat for a while about the 55X and was told it was a specific Hardware version but they couldn't tell me where I could get that particular hardware version from. Any insight would be greatly appreciated. 

  @David-TP 

Hi - a few questions on how to enable this.  I've got 3 xe75's and an x50 outdoor.  I have two ISP's one is redundant at the moment but want to make this the backup hotspot.

my questions are:

1) if I purchase the correct x50 version then I'm assuming this will support the internet backup option and I can use the additional isp as the backup hotspot?

2) how would I enable the feature in the app?  Is it product aware so will make the feature available if a supported device is in the mesh?

thanks in advance

Nick

  @David-TP 

Hello,

I have issues setting up Internet backup on my X55, Firmware 1.6.1

I have mobile hotspot via 4G modem/ unlocked/, provided by local mobile operator. 

I followed the official TP Link guidelines, how to set up Hotspot Backup Mode:

1. Open Deco app.

2. Navigate to menu: More-Advanced- Internet backup. Select Enable.

3. Deco app is searching for mobile hotspot /wireless/. Select preferable hotspot. Enter password.

4. Selected hotspot is determined as Internet backup /Hotspot added is confirmed/.

5. Test Hotspot connection- failed. Deco app is requiring me to connect to my existing wifi network. Error message is raised saying hotspot backup cannot be established.Existing wifi network drops down, as well as ethernet connections. Still able to access decos, from Deco app. Green light at main deco can be observed.

6. Change WAN port feature to "Fixed". 

7. Select e.g. WAN port 2 as port, where I plug in lan cable from main Internet provider.

8. In order to restore existing wifi network, need to remove internet backup.

Online support cannot give solution, only to connect 4G router wired to main Deco /plugged in LAN port, WAN port- auto determined/

What I am missing?

Thanks in advance for your feedback.