Deco App Showing Unknown Status of Connected Clients

Deco App Showing Unknown Status of Connected Clients

Deco App Showing Unknown Status of Connected Clients
Deco App Showing Unknown Status of Connected Clients
Yesterday
Tags: #Unknown Status
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.6.1 and 1.6.2

Hey TP-LINK !!

 

I have been facing this issue since i bought my mesh system some of my devices status is Unknown on Deco App? Please fix it as soon as possible.

 

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#1
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2 Reply
Re:Deco App Showing Unknown Status of Connected Clients
Yesterday - last edited 23 hours ago

  @ARGamingPK1 

 

Hi, thanks for posting question here.

According to the screenshots you shared, the problem is that the signal source that your clients connected are unknown.

It is suggested to check firmware Upgrade on Deco app and update firmware first.

Then please update Deco app from Google Play or Apple Store.

Then please turn off Fast Roaming under Advanced part and Mesh technology for a try.

 

 

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#2
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Re:Deco App Showing Unknown Status of Connected Clients
22 hours ago

  @Marvin_S I'm using latest firmware of Deco System and Deco App

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#3
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