L530 goes offline??

L530 goes offline??

L530 goes offline??
L530 goes offline??
2024-12-13 06:11:37 - last edited 2025-01-15 02:26:55
Model: Tapo L530E  
Hardware Version: V3
Firmware Version: 1.1.9 build 240524 Rel. 144922

Hello,

 

I have a a problem with my 3 L530E bulbs. Never any problem with setting up the lights but after some time they disconnects from my wifi and I have to start over from the beginning.

My router has both 2.4 and 5Ghz Wifi 6. I also have 2 cameras C420 and a Thermometer T315 but never had any problem with those units.

 

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#1
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1 Accepted Solution
Re:L530 goes offline??-Solution
2024-12-18 09:52:29 - last edited 2025-01-15 02:26:55

  @Keki72 

 

Have you verify whether it is a WiFi disconnection issue by checking router client list or with other methods? If it is indeed a WiFi disconnection issue, check the suggestions below. 

What should I do if my Tapo smart devices keeps losing connection or going offline?

 

If it is a remote control failure issue - the smart bulb can still be seen and controlled when the phone connects to local wifi, refer to the suggestions in Case 2 here. Cannot use the Tapo app to control my smart devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:L530 goes offline??-Solution
2024-12-18 09:52:29 - last edited 2025-01-15 02:26:55

  @Keki72 

 

Have you verify whether it is a WiFi disconnection issue by checking router client list or with other methods? If it is indeed a WiFi disconnection issue, check the suggestions below. 

What should I do if my Tapo smart devices keeps losing connection or going offline?

 

If it is a remote control failure issue - the smart bulb can still be seen and controlled when the phone connects to local wifi, refer to the suggestions in Case 2 here. Cannot use the Tapo app to control my smart devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:L530 goes offline??
2025-04-27 12:05:41

  @Keki72 seems to be an issue with the bulbs. I have 6bulbs, 4 cams and 5 smart plugs but only the bulbs keep going offline. Sometimes a simple off and on fixes it but for the most part after about 2weeks it goes offline and it require reconnection. However I most say I have 1 bulbs which never require recalibration. Still trying to figure out why

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Re:L530 goes offline??
2025-04-28 07:00:55

  @ABBAH 

 

Do you control the light bulb through the physical switch? Or through the Tapo app?

 

Using the switch to control the light bulb may cause the bulb to reset if there are fluctuations in the power grid. In such cases, you might notice the bulb flickering three times, or the smart bulb's Wi-Fi could reappear in your phone's Wi-Fi list without requiring a manual reset.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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