TL-MR100 suddenly not working with Vodafone and Optus SIM cards

TL-MR100 suddenly not working with Vodafone and Optus SIM cards

TL-MR100 suddenly not working with Vodafone and Optus SIM cards
TL-MR100 suddenly not working with Vodafone and Optus SIM cards
a week ago
Model: TL-MR100  
Hardware Version:
Firmware Version:

I bought a TL-MR100 two months ago and used it with a Vodafone mobile SIM card. Everything went well

until last week when the internet connection was suddenly lost.

 

At first, we thought it might be something wrong with the SIM card. We took the SIM card and inserted it into the phone, it worked.


We have another backup SIM card from Optus, which also works on the phone. We inserted the Optus SIM card to the router, and found out that only Apple products can be connected to the wifi but the speed is quite slow.


We have done a lot of research but still cannot find the solution.

 

Can anyone help us with this issue please?

  0      
  0      
#1
Options
3 Reply
Re:TL-MR100 suddenly not working with Vodafone and Optus SIM cards
a week ago - last edited a week ago

 @CarolSu 

 

Hi, welcome to our community.

It is suggested to follow this guide to take troubleshooting.
Troubleshooting guide of no internet access with TP-Link Wireless 4G LTE Router working as 3G/4G Router Mode

BTW, what is the hardware and firmware of the router?

  0  
  0  
#2
Options
Re:TL-MR100 suddenly not working with Vodafone and Optus SIM cards
a week ago

Hi Marvin  @Marvin_S ,

 

Thanks for your reply.

 

I've checked the link you shared. But strangly, in my case, there is no IP address showed in the Internet window on Status page under Advanced.

 

The hardware version is TL-MR100 v3.0 00000002, and the firware version is 1.3.0 0.9.1 v0001.0 Build 231101 Rel.58526n.

  0  
  0  
#3
Options
Re:TL-MR100 suddenly not working with Vodafone and Optus SIM cards
a week ago

  @CarolSu 

 

Hi, you may test using your two SIM cards from Vodafone and Optus separately on the router to confirm whether it shows "SIM card prepared".

If so, please upgrade firmware(Local upgrade) to latest according to the official website.

Then, it is suggested to follow steps in the troubleshooting guide.

  0  
  0  
#4
Options