DECO X50: Clients are missing or display the wrong online/offline status and connection type.

DECO X50: Clients are missing or display the wrong online/offline status and connection type.

13 Reply
Re:DECO X50: Clients are missing or display the wrong online/offline status and connection type.
Friday

  @JanRekenaar 

@SteveWex 

Happy New Year and nice to see you again.

 

I think the correction of the client status on the Deco APP would be an ongoing optimization project. Previously reported bugs will be fixed along with the Deco APP and software upgrade. However, there are still pending issues waiting to be identified.

Your cooperation in troubleshooting is greatly appreciated. At the same time, I kindly ask for your continued patience and support for our engineering team.

 

A new Deco App version(3.8.139 for IOS) was released yesterday. It is also suggested to update to the latest APP first. After that, Submitting the APP feedback will also help us save more useful logs.

Thank you very much for your understanding and support.

Best regards.

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#12
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Re:DECO X50: Clients are missing or display the wrong online/offline status and connection type.
Friday
Hi, the latest app is installed but has not solved my issues
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#13
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Re:DECO X50: Clients are missing or display the wrong online/offline status and connection type.
Friday - last edited Friday

  @Mark-McG same here.

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#14
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