Unusable Web Protection
Unusable Web Protection
Hi All,
I enabled Web Protection on my Deco. I'm an IOs user. I have some issues with Web Protection.
1) the URLs are truncated. This makes quite difficult to understand what is blocked.
2) all blocked sites are classified as Malware
3) corporate website (the company I'm working for is legit) are mostly blocked as Malware
4) wildcard URL are not supported on "Allowed Websites" (or "Approved Websites" in the other menu - please consistency would be appreciated). This is a truly mess for me.
On point 4, I can whitelist a wildcard URL if blocked (see blink module in the image), but if I try add one manually the app does not allow me to do so.
Eventually, to be able to connect to my company services I had to exclude my laptop from Web Protection filters.
Painful and, as service is not free, costly
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, may I know the model number as well as the firmware version of your Deco?
Could you please refer to this link to help me submit the Deco APP log:
(Please leave me the ticket ID after submitting the App feedback. Thank you in advance.)
Thank you very much.
Best regards.
- Copy Link
- Report Inappropriate Content
X55 1.6.7 Build 25031412
I followed the directions and sumbitted a ticket with logs but have not received an email or any kind of reply so no ID#
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I was able to get a pre-release firmware that "apparently" fixed this issue. I had to update the firmware through Telnet (I used Putty). I find that my Main Deco unit CPU is always cranked to 100% use, though I'm not sure if this was the case prior to the new firmware (never cared to look).
I find that it still blocks or overly scrutinizes and delays loading of some common sites I use. However, adding the main domains (i.e. google.com) to the Approved Sites list quickly resolves this issue.
Hope this helps.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 3
Views: 2001
Replies: 15
Voters 2
