AX1500 disconnect from internet Archer AX12

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AX1500 disconnect from internet Archer AX12

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX1500 disconnect from internet Archer AX12
AX1500 disconnect from internet Archer AX12
2025-02-19 05:25:19 - last edited 2025-03-21 01:58:21
Model: Archer AX12  
Hardware Version: V1
Firmware Version: 1.1.22 Build 20240311 Rel. 73956(5553)

since last week i am experiencing intermitent internet disconnecting while on green light

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1 Accepted Solution
Re:AX1500 disconnect from internet Archer AX12-Solution
2025-02-20 03:36:58 - last edited 2025-03-21 01:58:21

Hi @kaizen_13,

Please try the following suggestions:

    1. Log in to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.
     2. Turn off the Modem and the Router, then power on the Router, Turn on the modem once the router is fully powered on.
  Get more detailed steps from the FAQ: What should I do if I cannot access the internet through Wi-Fi router?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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Re:AX1500 disconnect from internet Archer AX12-Solution
2025-02-20 03:36:58 - last edited 2025-03-21 01:58:21

Hi @kaizen_13,

Please try the following suggestions:

    1. Log in to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.
     2. Turn off the Modem and the Router, then power on the Router, Turn on the modem once the router is fully powered on.
  Get more detailed steps from the FAQ: What should I do if I cannot access the internet through Wi-Fi router?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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