TP link app (iphone) is just shocking.....am I doing something wrong?

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TP link app (iphone) is just shocking.....am I doing something wrong?

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TP link app (iphone) is just shocking.....am I doing something wrong?
TP link app (iphone) is just shocking.....am I doing something wrong?
2025-05-08 13:28:56 - last edited a week ago
Model: Deco E3  
Hardware Version: V2
Firmware Version:

Hello All.

 

I have had a set of Deco E3's for a couple of years. I added a set of 3 S3s last year and it all seems to work ok. I have never had much joy with the app outside actually setting the units up, and even that felt hit and miss. The app doesnt seem to refresh, if a unit is offline it wont update. I sometimes even reinstall the app to get it to reflect what is actually happening.  (FW 1.6.1) TNow I am getting the "unable to find the main deco" error? buth the main deco seems to be online? I also cant login to the web interface. It takes the password and does nothing. Any ideas?

 

thanks

 

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Re:TP link app (iphone) is just shocking.....am I doing something wrong?-Solution
2025-05-09 06:51:08 - last edited a week ago

  @bdlp 

Hi, welcome to the community.

I haven't seen a model as "Deco S3" and I think you might refer to "Deco M3(1*Deco M4+2*Deco M3W)"?

- So are there 1*Deco E4+1*Deco M4 and 4*Deco M3Ws in total?

 

Can I have some pictures of the current network map, such as:

 

Did you set Deco into "wireless router" mode or "Access Point" mode?

Please also refer to this link to help me submit the Deco APP log: How to submit Deco APP log

 

Wait for your reply.

Best regards.

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Re:TP link app (iphone) is just shocking.....am I doing something wrong?-Solution
2025-05-09 06:51:08 - last edited a week ago

  @bdlp 

Hi, welcome to the community.

I haven't seen a model as "Deco S3" and I think you might refer to "Deco M3(1*Deco M4+2*Deco M3W)"?

- So are there 1*Deco E4+1*Deco M4 and 4*Deco M3Ws in total?

 

Can I have some pictures of the current network map, such as:

 

Did you set Deco into "wireless router" mode or "Access Point" mode?

Please also refer to this link to help me submit the Deco APP log: How to submit Deco APP log

 

Wait for your reply.

Best regards.

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Re:TP link app (iphone) is just shocking.....am I doing something wrong?
2025-05-09 07:13:03

Hello  @David-TP,

 

You are right, I have some E4's and S4's, see the map below. I have the setup as Access Point, with a network cable from my route to the main Deco. The wifi is turned off on the router leaving the mesh to do the magic.

 

 

 

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