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Deco app displays only a few of all clients

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Deco app displays only a few of all clients

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Deco app displays only a few of all clients
Deco app displays only a few of all clients
2025-05-13 18:51:47 - last edited 2025-05-19 08:44:03
Tags: #Deco App Related

I have installed a new network with a set of 3 deco's X50.

the first day I saw 56 clients.

the next day I see only 27 clients.

all clients works well so they are well connected.

whar is the problem?

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Re:Deco app displays only a few of all clients-Solution
2025-05-14 02:16:44 - last edited 2025-05-19 08:44:03

  @Peterra 

Hi, can I have the firmware version of your Deco X50?

If it is V1/V1.6, please install the 1.6.7 version here to see whether it helps:

Deco X50/X55_V1_1.6.7 Optimized the Client Network Stability

How about the current Deco APP version?

(The latest Deco APP version would be 3.9.42 for Android and 3.9.50 for IOS)

Have any of the connected clients been configured with static IP addresses?

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test!
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Re:Deco app displays only a few of all clients-Solution
2025-05-14 02:16:44 - last edited 2025-05-19 08:44:03

  @Peterra 

Hi, can I have the firmware version of your Deco X50?

If it is V1/V1.6, please install the 1.6.7 version here to see whether it helps:

Deco X50/X55_V1_1.6.7 Optimized the Client Network Stability

How about the current Deco APP version?

(The latest Deco APP version would be 3.9.42 for Android and 3.9.50 for IOS)

Have any of the connected clients been configured with static IP addresses?

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test!
Recommended Solution
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