Red Light of Death

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Red Light of Death

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Red Light of Death
Red Light of Death
2025-05-29 02:44:59 - last edited 2025-06-11 08:52:20
Model: Tapo C320WS  
Hardware Version: V2
Firmware Version: 1.2.2 Build 241227

Camera photo
 

My At&t router had an update and disconnected all my cameras to my network. I've done resetting all but not this one since it doesn't respond to anything and it dipped out on me on the worst time.

 

I have 6 Tapo devices each for 2 of my homes. I'm worried for the other devices that might go the same fate as well since it is a surprisingly a common damn issue. 😂😂

  1      
  1      
#1
Options
1 Accepted Solution
Re:Red Light of Death-Solution
2025-05-29 11:27:49 - last edited 2025-06-11 08:52:20

  @Daniel_C 

Hi,
Usually, updating your router won't brick the camera. In your situation, you can try the following steps and check if they help.
  1. Power off the camera, wait for 10 minutes, power it on, and wait for another two minutes.
  2. Press and hold the reset button on the camera for 10 seconds to factory reset it.
  3. If the LED does not change at all, you can contact your retailer or our local team to check if the camera is under warranty.
Best Regards

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Red Light of Death-Solution
2025-05-29 11:27:49 - last edited 2025-06-11 08:52:20

  @Daniel_C 

Hi,
Usually, updating your router won't brick the camera. In your situation, you can try the following steps and check if they help.
  1. Power off the camera, wait for 10 minutes, power it on, and wait for another two minutes.
  2. Press and hold the reset button on the camera for 10 seconds to factory reset it.
  3. If the LED does not change at all, you can contact your retailer or our local team to check if the camera is under warranty.
Best Regards

Recommended Solution
  0  
  0  
#2
Options