Hi@Oz_Bloke,
Thank you for contacting our community.
Did you get the modem from your original ISP? Problems that occur after changing ISP (Origin) may be caused by the new ISP restricting or blocking BitTorrent (P2P traffic).
Please note that VX230v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs.
Due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited. We recommend contacting the technical support of your Service Provider who supplied the device, as they are best suited to provide the necessary assistance for your device.