Archer C6 unable to create new password after factory reset
Hi,
I have bought a new Archer C6 yesterday to replace the old one damaged because of the lighting.
It was set up by a technician but he didn't left the admin password.
I performed reset and set up of a new password. It worked. That was yesterday.
Today the router says that the password I have set yesterday is incorrect.
I performed reset multiple times and each time when I try to set up new password after I confirm it says "The old password is incorrect" and freezes on the initial password setup screen.
What can I do ?
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Hello@PrinzFox ,
Thank you for getting back to me.
- Please completely power off the router and restart it;
- Please check the login address and try to log in using the router's domain name or IP address: Launch/open a web browser and enter http://tplinkwifi.net or http://192.168.0.1 in the address bar.
- Please change the browser for comparison;
- Please clear the cache:use the shortcut keys Ctrl + Shift + Del (Windows) or Cmd + Shift + Delete (Mac) to clear the cache, or try to log in to the router's management interface in Incognito mode.
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Hello @PrinzFox ,
Welcome to our community.
Are there any other individuals who also have permission to access the router's management page?
Please confirm that you reset the router correctly: Press and hold the reset button/hole for more than 5 seconds to reset the router to its factory default settings.
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No. There are no other persons with access to the router. It's my home router and it was configured to allow admin page acces only by LAN.
I'm pretty sure I reset the router correctly. I managed to do this once succesfully, but the next day router said the password I have set the day before is incorrect. I repeated the reset multiple times and every time with the same effect. It shows the page where I have to type and then confirm the new password, but when I click the confirm button a message box is shown with "The old password is not correct". When I close this message box it just stays on that new password page with a spinner runnig in the place of confirm button and doesn't go any further.
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Hello@PrinzFox ,
Thank you for getting back to me.
- Please completely power off the router and restart it;
- Please check the login address and try to log in using the router's domain name or IP address: Launch/open a web browser and enter http://tplinkwifi.net or http://192.168.0.1 in the address bar.
- Please change the browser for comparison;
- Please clear the cache:use the shortcut keys Ctrl + Shift + Del (Windows) or Cmd + Shift + Delete (Mac) to clear the cache, or try to log in to the router's management interface in Incognito mode.
- Copy Link
- Report Inappropriate Content
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