Main brush getting stuck but it’s not

Main brush getting stuck but it’s not

Main brush getting stuck but it’s not
Main brush getting stuck but it’s not
Monday - last edited Tuesday
Model: Tapo RV30  
Hardware Version:
Firmware Version:

My Tapo RV 30 says the main brush keeps getting stuck but it's not. It's the part inside the vacuum it sits inside. It's not turning freely. Anyone else have the same issue ?. 

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#1
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Re:Main brush getting stuck but it’s not
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Re:Main brush getting stuck but it’s not
8 hours ago

  @Wayne-TP 

 

The issue comes up every 2 minutes the brush is clean and it is not actually stuck or blocked but in any way 

We already followed the instructions provided and didn't fix the problem. 

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#3
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