BE65 V1 - Lost connectivity

BE65 V1 - Lost connectivity

BE65 V1 - Lost connectivity
BE65 V1 - Lost connectivity
a week ago
Model: Deco BE65  
Hardware Version: V1
Firmware Version: 1.1.1

Hi every body,

 

i use TP-Link deco since several years with M9 Plus.

I had no problems with those AP.

I move for a larger home and i need to add an AP, so i bought a BE65.

 

All APs are wired to network and BE65 is set master.

BE65 is plugged in 2.5Gb.

 

Since th BE65 is in the mesh network i had to reboot it every week and now i set a reboot every morning to avoid problem.

The AP turn red and is not function until a reboot, in the same time the other M9 plus are still good and Internet is still good.

 

after reboot, everything works fine.

 

It seems that if i put the BE65 in Gb port, i have less problem.

 

I want to change my M9 plus for other Deco but i m wondering if it s a good idea.

 

Have you experiencing same problem ?

 

have a nice day.

 

Alex

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#1
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4 Reply
Re:BE65 V1 - Lost connectivity
a week ago

  @Gigidag 

Hi, welcome to the community.

Did you set Deco into "Access Point mode" under Deco App>More>Advanced>Operation mode?

 

Did all Deco units connect to the same Network switches, such as:

Internet---ISP router---network switch---Deco BE65(main Deco)

                                                         \----Deco M9 plus

-If yes, can I have the model number of your network switch?

 

Wait for your reply.

Best regards.

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#2
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Re:BE65 V1 - Lost connectivity
a week ago

  @David-TP 

Hello David,

 

Yes i use the AP, in AP mode.

 

Internet---ISP Router---Firewall---Switch1(Mikrotik)---M9 PLUS

                                                          |---Switch2 (Zyxel) --- M9 PLUS

                                                                                          |---BE65 (2.5Gb)

                                                                                          |---PC (10Gb)

 

my Zyxel model is XGS1210-12.

 

when the BE65 turns red, i need to unplugged it because it is not available via the mobile app, the others M9 Plus turn red but Internet is still OK on wifi.

                                   

 

David-TP wrote

  @Gigidag 

Hi, welcome to the community.

Did you set Deco into "Access Point mode" under Deco App>More>Advanced>Operation mode?

 

Did all Deco units connect to the same Network switches, such as:

Internet---ISP router---network switch---Deco BE65(main Deco)

                                                         \----Deco M9 plus

-If yes, can I have the model number of your network switch?

 

Wait for your reply.

Best regards.

 

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#3
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Re:BE65 V1 - Lost connectivity
Tuesday - last edited Tuesday

Hi

 

since I move to Gb I have no more issue.

is there a compatibility problem with zyxel or 2.5Gb ?

 

regards

 

alex

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#4
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Re:BE65 V1 - Lost connectivity
Thursday
Finally my ap stills disconnect some times. I will try hard reset on every ap tomorrow
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#5
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