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Tapo C220 "recording schedule" item is missing inside the APP

Tapo C220 "recording schedule" item is missing inside the APP

Tapo C220 "recording schedule" item is missing inside the APP
Tapo C220 "recording schedule" item is missing inside the APP
Tuesday
Tags: #Recording #Tapo Care #Tapo App Related #Home/Away Mode #Menu Item MISSING
Model: Tapo C220  
Hardware Version: V2
Firmware Version: Ver. 1.1.1 - Build 250818 - Rel.69983n

i've bought 4/four camera TAPO C220 four days ago and, yesterday, I've subscribed TAPO Care Premium for 1/one year.

 

using the "Updated" App TAPO (Version 3.14.520) on XIAOMI mobile phone, the item "recording schedule" is missing.

 

Browsing the web, I found that a Micro SD card is mandatory.
Is that true?
If so, Tapo Care Premium is useless.
How do I get a refund?

 

thanks in advance 

GP

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1 Reply
Re:Tapo C220 "recording schedule" item is missing inside the APP
Wednesday

  @GaePec 

Hi,
1. A microSD card is not mandatory; you can use it only when needed.

 

2. The Recording Schedule option is available only after a microSD card is inserted. If you have subscribed to the Tapo Care service, the camera will store the detection video clips on our cloud server when it's working.

 

3. About the Tapo Care cancellation and refund, please refer to the instructions below.
Tapo Care Cancellation and Refund

Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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Views: 45

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Tags

Recording Tapo Care Tapo App Related Home/Away Mode
Menu Item MISSING
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