C110 "Pink" (via app)
C110 "Pink" (via app)
Morning all,
So I recently upgraded 2 of my C110's to 'latest' versions - and after a while, I've found that, they go "PINK" when checking via the app - even the recording is PINK.
I thought maybe it was faulty, but it seems another one that I purchased AFTER, is now doing the same thing.
Yes, a reboot fixes it or changing the day/night mode fixes it, but what is the ultimate fix?
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Hi,
You can check whether the following instructions help: What to do if the Tapo Camera image color is abnormal?
If the same phenomenon persists, please confirm the following information.
1. Have you powered the camera with the original power adapter and cable?
2. Please send us a picture or video showing the "pink" phenomenon. You can upload the picture or video to your cloud server (such as Google Drive) or YouTube, generate a download link, and send it to me (@Solla-topee) via a private message.
3. Please refer to the following instructions to collect the camera log for further analysis: How to get the log of Tapo Camera
Best Regards
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