@ThunderBear 

 Hello,

Welcome to the community, and thank you for sharing the details of what you’re experiencing with your Tapo C210.

Please be assured that the “Device Limit reached” message does not indicate a security risk or unauthorized access to your camera or account. This message typically appears when the camera detects multiple or interrupted connection attempts, which can occur due to network instability or playback interruptions.

If you see the message "You've reached your device limit for playing this video", reboot your camera and ensure device usage stays within these limits:

    1. For SD Card playback (remote or local), only one account/device can access clips at a time in the Tapo App.

    2. For local viewing, up to three devices can stream the live feed simultaneously. Connections via ONVIF or RTSP also count toward this limit.

    3. Remote viewing generally has no account/device limit.

 

 

 

 

 

Regarding logs, there is no user‑accessible camera activity log or playback access log available for viewing within the app. However, if you would like to review account login‑related information, you can do so in the Tapo app by navigating to Login Security, where you’ll find:

• Trusted Devices
• Login Activity

These sections allow you to verify recent account access and ensure only recognized devices are logged in.

 

 

Additionally, regarding the brief recording interruptions at night followed by camera movement, this behavior may be caused by the camera restarting after a firmware update. We recommend checking whether automatic firmware updates are enabled and whether the scheduled update time coincides with the time period when the issue occurs.

 

 

 

 

 

  

 

 

If the issue still persists, please send me your contact email address, device MAC address, and TP‑Link account ( Please contact me via a private message through the backend.）

We will arrange for a dedicated specialist to continue following up on your case.

Best Regards.