Hello TP-Link Support Team,
 

I am reaching out for technical assistance with my Powerline kit: TL-PA8010P V1.0 EU + TL-WPA8630 V1.0 EU.

Due to the confusing UI design in the tpPLC desktop utility, I accidentally flashed the wrong firmware to my extender. The utility displays generic names like "Device_6bf2" instead of actual hardware model names (PA8010P vs WPA8630), making it extremely difficult to distinguish which device is the base and which is the extender. As a result, many users, including myself, get confused during the firmware upgrade process.

Current Status of my devices:

• I successfully updated the PLC firmware on both adapters via a wired connection using the tpPLC utility.
  TL-PA8010P(EU)_V1_180830 & TL-WPA8630(EU)_V1_180723(PLC)

• However, the Web UI on the TL-WPA8630 is now completely frozen.

• The tpPLC utility on my Win11 PC still detects the adapters perfectly and the network is physically linked.

• Because the Web UI is inaccessible, I am completely unable to flash the necessary AP firmware (.bin) to restore the Wi-Fi functionality. Hard resets do not fix the frozen Web UI.

I found a thread on your community forum where a user named 'Janbon' experienced the exact same issue, and your engineer @Kevin_Z successfully helped them recover the device: https://community.tp-link.com/en/home/forum/topic/198686

Could you please provide me with the recovery tool or specific instructions on how to force-flash the AP firmware via Ethernet cable directly from my PC, bypassing the dead Web UI?

Thank you in advance for your time and assistance.