Amazon Alexa service is currently facing an outage

Amazon Alexa service is currently facing an outage
Amazon Alexa service is currently facing an outage
2017-06-23 11:55:45 - last edited 2019-03-05 08:18:25
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Amazon Alexa service is currently facing an outage [COLOR=#333333]

Amazon AWS cloud infrastructure is facing an outage at the moment.

It will cause you cannot find or control your TP-Link Smart Device via Echo and Google Home, but you can still control TP-Link devices using the Kasa app.

We are working closely with the Amazon team to resolve this issue in high priority.

We will keep you posted.

You can monitor the status of the service at http://www.tp-link.com/en/support/status


Updated on Jun 23, 0:06 PDT :

Amazon Alexa service is recovering and been stable for some time now.[COLOR=#333333]

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6 Replies
Re:Amazon Alexa service is currently facing an outage
2018-06-25 18:36:10
Wonderful info! Thanks for sharing.
awnings
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Re:Amazon Alexa service is currently facing an outage
2018-08-20 15:15:18
Thanks for sharing it loved
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Re:Amazon Alexa service is currently facing an outage
2018-08-23 20:18:31
Mine is still not working
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Re:Amazon Alexa service is currently facing an outage
2018-09-07 14:59:08
hmm it's not for me .. can help me.. please
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Re:Amazon Alexa service is currently facing an outage
2018-10-28 15:17:09
pls help i can't stay login
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Re:Amazon Alexa service is currently facing an outage
2018-12-17 11:35:19 - last edited 2019-05-18 10:08:16

To reset your Echo device:

  1. Use a paper clip (or similar tool) to press and hold the Reset button. You can find the Reset button at the base of your device. ...
  2. Wait for the light ring to turn off and on again. ...
  3. Open the Alexa app to connect your device to a Wi-Fi network and register it to your Amazon account.

 

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