TP-Link HomeShield
Lead-In
HomeShield---smart security for smart living, as the TP-link primary home networking protection kit that covers all security scenarios with its network security, parental controls, QoS, and comprehensive reports.It is a built-in service, available in all HomeShield routers and Deco Mesh products.
| Home Networking Security System | Supported Models |
***For Deco Mesh, the Home Security system depends on the main Deco. For example, A mixed Mesh system with Deco X50(main Deco)+Deco M5 use HomeShield. A mixed Mesh system with Deco M5(main Deco)+Deco X50 use HomeCare. |
| HomeSheild | Deco BE95/85/65 and More |
General Info
Features under Different HomeShield Plans
| Supported Functions | Subscription Fee | 30-days Free Trail for new users | |
| Free |
All plans have the following 4 modules:
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The Subscription Fee may vary in exchange rates and taxes! You could find it under Deco or Tether APP> Go to"三" on the top left> HomeShield |
No |
| Security+ | Yes | ||
| Total Security Package | No | ||
| Advanced Parental Controls | Yes | ||
| Total Parental Controls Package | No |
Highlighted Features User Guides
| Network Security | Parental Controls | QOS |
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Device Isolation
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General Troubleshooting Tips
What can I do if Parental Control doesn’t take effect on HomeShield Router?
What can I do if HomeShield Security + blocks a safe website or URL?
Subscription
Read me first
Q1. How does Free Trial work?
A. Generally a new user will get a 30-days free trail when he subscribes the HomeShield for the first time. After free trail, we will bill you based on the plan you choose.
Q2. Will My subscription renew automatically?
A. Your subscription will automatically renew unless you cancel it at least 24 hours before the end of the current period.
Q3. How can I cancel my subscription?
A. Android: Go to the Google Play app and enter “Subscriptions” in the sidebar, then find the TP-Link Tether/Deco APP. You may enter it and cancel the subscription.
iOS: Go to Settings and enter “Subscriptions” after logging into your Apple Cloud settings, then choose TP-Link Tether/Deco APP and cancel the subscription.
Q4. Can I get a refund after canceling HomeShield Subscription Service?
A. If the HomeShield Subscription Service is actively canceled or terminated during the validity period, the subscription fee will not be refunded during this period. If you are a continuous subscription member, you can unsubscribe from the HomeShield subscription Service and there will be no charge after your current billing cycle ends.
>>Want to know more?
General questions about HomeShield Subscription Service
Service Notice
Subscription Notice
Subscription Procedure
On Deco or Tether APP: Please Go to"三" on the top left> HomeShield
>> Step-by-step instruction-How to subscribe to the TP-Link HomeShield Service
Note: For several Archer Series, You could also subscribe HomeShield Service directly on the web interface.
General Troubleshooting Tips
Why can't I subscribe to the HomeShield Subscription Service?
What should I do if my HomeShield Subscription Service is not activated after having been billed?