internet speed dropping

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internet speed dropping

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internet speed dropping
internet speed dropping
2020-11-23 11:11:55
Model: Deco M5  
Hardware Version:
Firmware Version: 1.4.7

hello, i have 3 decos in my 3 story house, they are all configured as acces points and in the star formation using the ethernet backhaul feature. i have a 500/500 incoming connection. and i had this speed on the deco which is located in the attic. and this has the ethernet backhaul enabled. i first was downloadiing with 500mbps but it suddenly dropped to 200mbps does anyone know why this is happening?

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Re:internet speed dropping
2020-11-23 11:58:51

@Jules_Kuijpers 

Good day.

There has been a firmware 1.5.1 and could you try to update to this firmware first?

When you said that they are all configured as access points and in the star formation using the Ethernet backhaul feature, which one was the connection map that you mentioned:

                          /  Deco 1

ISP modem router—Deco 2  (All in AP mode)

                         \Deco 3

 

                                           / Deco 2

Or ISP modem router-Deco 1

                                           \ Deco 3

(All Decos are connected via Ethernet cable.)

 As for the Deco in the attic, was it the main Deco on the APP?

 

Thank you very much.

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Re:internet speed dropping
2020-11-23 12:26:54

@TP-Link  i have updated the decos to the latest firmware and the problem still persists, i am using this setup

 

                                           / Deco 2

Or ISP modem router-Deco 1

                                           \ Deco 3

 

the deco in my attic is not the main deco

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