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Videochiamate instabili

Videochiamate instabili

Videochiamate instabili
Videochiamate instabili
Thursday
Model: Archer MR600  
Hardware Version: V2
Firmware Version:

The product works well for general internet use or streaming movies and TV shows. There is just one issue: video calls on my Samsung A54 are unstable, so I have to switch to my smartphone's mobile data.

Thanks for your help.

P.S.: I’m not an expert, so please clearly specify the steps I need to take.

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Re:Videochiamate instabili
Friday

  @Ennio54 

Hi,
We would appreciate it if you could provide the following information to diagnose the reported case.
  1. Please log in to the router's web UI, then go to the Advanced > System Tools > Firmware Upgrade page to check the router's firmware version.
      How to log in to web management page of TP-Link 5G/4G Router

  2. Please check if you can do video calls smoothly when using other phones. What app are you using to perform a video call?

  3. Who is your ISP? Is a SIM card inserted into the router to connect to the internet?

 

Best Regards

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