My wifi extender RE655BE is not working with EB810v

My wifi extender RE655BE is not working with EB810v

My wifi extender RE655BE is not working with EB810v
My wifi extender RE655BE is not working with EB810v
3 weeks ago
Model: RE655BE   EB810v  
Hardware Version: V1
Firmware Version: 1.1.3 Build 20251110 rel 18833

Hi, I bought this range extender because I wasn’t getting a signal in my room, but when I connect to it via WPS or manually, it performs really poorly unless I’m right next to it—it gives me 100 Mbps, sometimes 70 Mbps or so, and on top of that, 6 GHz isn’t showing up. Why can’t I connect at 6 GHz? Okay, that’s not the main issue, but the speeds are really bad. So, is the range extender not working properly? Is it broken? I don’t know why this is happening—it doesn’t even make a difference when I unplug it. Thanks.

 

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Re:My wifi extender RE655BE is not working with EB810v
3 weeks ago

Hello @kereman ,

Welcome to our community.

 

This happens because data has to travel over two wireless hops: Device ⇄ Extender ⇄ Router. So the speeds you're seeing (70–100 Mbps) may not necessarily indicate a fault with the device.

That said, here are some steps to help improve performance:
1. Assign a different SSID to the extender's 5 GHz band and connect to that specifically to test if speeds improve.
2. Reposition the extender and adjust its antennas for better signal. You can find detailed placement guidance here: How to Place Your TP-Link Wi-Fi Extender for the Best Signal and Performance

For accurate speed testing, use the Speedtest app (https://www.speedtest.net/apps/) or website (http://www.speedtest.net).

Regarding the range, this is likely a placement issue. Try the following:
1. Reposition the extender and adjust its antennas — the placement guide above applies here too.
2. Make sure the extender's firmware is updated to the latest version.

 

If 6 GHz is not showing up, make sure the extender is connected to the router's 6 GHz band as its uplink during setup.

 

If the problem persists after trying these steps, we recommend contacting your Service Provider who supplied the EB810v or local support, as they will provide the necessary assistance.

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