@vroom2233 I had to return it via customer support who sent me a replacement that has fixed the issue . I'm guessing firmware update broke it .

@Fudgeybutter Beta app

@vroom2233

@Battlescarab Get them to send you beta app, It still shows offline , but works , and you can view it. In thr end ( last week ) they asked me to send the doorbell back So I'm.awaitint a replacement...

@vroom2233 for anyone having this same issue, i think its an "APP" issue, as they sent me a "beta" app - and although it shows offline " Doorbell " but when you click it in the "beta app" it actually...

@Wayne-TP It even stores doorbell videos to the h500 hub & let's me view it on the app =/ ..