@David-TP It is indeed already configured as PPPoE. I tried Dynamic IP for the Deco but still no connection. This is how the router is set

@HelpFixDecoApp I followed all the instructions. The LED was blinking blue at the start and solid blue during setup. It's red now. It's connected via a eth cable that is being recognized in the modem...

I got a new Deco x50 and had to setup it to PPPoE due to the ISP connectivity settings. The ISP got me everything they said I'd need, user/password authentication, VLAN ID and priority. They said...