Tapo Smart Hub
This Article Applies To Tapo C425 (EU/US) V1.0 - Firmware 1.3.9 Build 240701 Rel.67934n Tapo C425 (EU/US/KR) V1.20 - Firmware 1.2.23 Build 241119 Rel.70306n Tapo H200 (EU/US/JP) V1.0 - Firmware 1.3.5
Hub Video Storage
43Helpful
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Hi, I have three cameras : C200 (firmware 1.3.16), C210 (firmware (1.5.1) and C520WS (firmware 1.3.4). They all work perfectly on my 2.4 GHz wifi network. I bought a C315 sensor (not yet received) so
InstallationDevice Connectivity
By
Guillaumex27
· Latest post 3 weeks ago
by Wayne-TP
1Helpful
223Views
New Tapo APP for Pad This is a piece of exciting news for many Tapo users, we're happy to announce that Tapo App is going to support Pad devices! If you are a tablet user or seek a larger screen exper
35Helpful
42085Views
Hi, I have the Tapo H500 and a C460 camera with solar panel. In the beginning I have a SD card in the camera and with the latest update I can see the 24/7 recordings. The timeline was light purple. Af
Tapo App RelatedSmart Actions24/7 recordings
By
Coen_le_Grand
· Latest post 3 weeks ago
by Wayne-TP
2Helpful
4471Views
Dear all, My Tapo H500 hub and its connected door sensors don't work without an internet connection for basic local functions, including sounding an alarm. Does anyone else have the same issue? Is the
3Helpful
283Views
I got an H500 with the latest firmware in July which seemed to work fine for the first two weeks. When we went on vacation all the Tapo devices connected through the H500 went offline after a few days
Device Connectivity
2Helpful
1877Views
Hello I just received my tapo h500, but where is the event retrieval function? To see all events of all cameras like stated in the product page?
Hub Video Storage
By
Lninja
· Latest post 2026-01-12 06:31:58
by Solla-topee
0Helpful
198Views
Hello I have got the h500 hub and I upgraded the software/firmware. Plus installed a new pny cs900 2tb internal drive. So far have not been able to get the ssd to read or be recognized internally or e
Hub Video Storage
2Helpful
446Views
Just purchased the 500 and want to migrate the connected devices from my old 200. When I go into the migrate connected devices and select from 200 to 500 it shows no available devices. Moving the came
Device ConnectivityTapo App Related
0Helpful
100Views
Hi, i am using the H110 IR hub. Not able to make it work with the autosetting or presets..on off are fine, but when even i want to change other setting(fan, temp) it always toggle my AC On/off. Manual
MatterIR Appliance Control
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Avatarofwill
· Latest post 2026-01-09 06:07:27
by Wayne-TP
1Helpful
222Views
Not showing any WiFi networks,even though most of my networks ar 5Ghz ones. Currently connected through the Ethernet cable connection. I tried to use Wi-Fi networks to connect,cus im changing the the
Device ConnectivityTapo App RelatedSmart ActionsInstallationWIFI
By
Tough_guy246
· Latest post 2026-01-09 03:50:30
by Wayne-TP
1Helpful
170Views
Hi Can you please tell me where I can buy a Tapo A100 Battery Pack for a D230S1 doorbell in Thailand? It is not available from any of the major online retailers or platforms. Thanks Peter
0Helpful
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