Tapo Robot Vacuum
Hi everyone, I have a question about the Tapo RV-20 Max Plus robot vacuum. I live in a multi-floor house, and I was wondering if this model can be used on different floors. Since the robot uses mappin
Map
By
Bromfighter
· Latest post 2025-06-23 07:46:06
by Wayne-TP
2Helpful
1677Views
Hello Support, I thought the issue from the ticket https://community.tp-link.com/en/smart-home/forum/topic/720836 had been resolved, as it did not occur in January or February. However, it has recentl
MoppingMap
By
NilsBoedeker
· Latest post 2025-06-04 08:19:53
by Shaaniaaa
8Helpful
1652Views
Hi, Almost every time when I start a custom room cleaning program the charging station has moved to a "random" place on the map. This of course confuses the robot making it behave erratic. The even mo
Map
1Helpful
695Views
Hi all, my robot vacuum has been overall working since I purchased 6 months ago however every after every 5 or so cleans when I go to set one up it forgets the entire map and gets completely lost then
Map
0Helpful
391Views
After using the Tapo robot vacuum for some time, you might notice the map becomes inaccurate out of nowhere, for example, showing shifted zones, overlapping areas, or distorted layouts, which reduces
Map
By
Wayne-TP
Wayne-TP0Helpful
799Views
RV20 Max Plus treating carpeted area as a no go zone and not cleaning here despite being added as a carpet in the room map
MapCleaning PerformanceCarpet CleaningNo-Go Zones
2Helpful
792Views
I've had the RV20 Max Plus since December 2024, which means it's been almost three months. For the first two months, it performed great in both vacuuming and mopping. However, over the past month, it
Maprv20
By
ahmad2591988
· Latest post 2025-03-10 03:14:21
by Wayne-TP
0Helpful
7509Views
Hi, this is the second time I have experience this since I bought my Tapo RV30. Everything goes well. teh mapping is great it works really well but suddenly it reports that it can't find teh dock and
Map
By
Luchi72
· Latest post 2025-03-02 21:48:58
by DylanHarro
4Helpful
3457Views
Hi all, For some reason I cannot get it to mop the main bathroom. It is located upstairs, with the dock downstairs. I installed the mop cloth & mount, ensured it was all clean and it said it was conne
MoppingMap
1Helpful
508Views
It's important to be able to delete a map. We moved our docking station to another place (a new room which has been closed until now) and removed some furnitures. Now the robot cleaner rewrote the map
Map
0Helpful
490Views