
Tapo Robot Vacuum
I'm having a few issues with my vacuum. 1. when it's on charge a lot of the time it starts charging then all of a sudden comes off the base then keeps saying it's look for home, even though it was the
MapConfigurationDevice ConnectivitySchedule
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313Views
Hello, I own two Tapo robot vacuum cleaners: the RV30 Max and the RV20 Max. Both devices are updated to the latest firmware and appear as up to date in the Tapo app. However, on the RV20 Max, the “Mat
ConfigurationDevice ConnectivityRemote Controlmatter
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1002Views
Ive been so frustrated with this product, every week it falls of my wifi network saying its "Unstable" retry. Completely surprised when I googled Tapo to find the manufacturer, and to find its a Tp Li
ConfigurationVacuum Error PromptDevice ConnectivityPresales
By
Frustrated-Tapo
· Latest post 2026-05-14 02:24:18
by Wayne-TP
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280Views
The home button is blinking green and no other response from other buttons. I tried troubleshooting from the app but nothing worked. The station is powered and blinking. Soft reset and factory reset d
Device ConnectivityConfiguration
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311Views
I have a threshold under 20mm which the vacuum struggles with climbing up. It's always fine coming down but only works 40-50% of the time coming up (it usually rotates its way up). When it doesn't com
Vacuum Error PromptConfigurationFirmware
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402Views
I have a RV30 Max Plus robot vacuum and a threshold between my two rooms that has a slight lip. The vacuum gets over it fine, apart from when it's cleaning and is trying to go back and forth over it.
MapConfiguration
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527Views
I seem to be having an issue with the Vac and Mop feature. i click on the room and select vac and mop. 1 pass. The RV50 does 1 pass and then for some reason does a second pass the other way round doin
Tapo App RelatedConfigurationMopping
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1090Views
All of my virtual walls and no go zones are extremely hard to edit as in charge or delete and also keep changing place depending on the device I am trying to use the app on. Further more the vacuum is
Tapo App RelatedConfigurationMap
By
Kaiman1821
· Latest post 2026-01-28 03:40:04
by Wayne-TP
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1833Views
After spending hours creating a custom map and cleaning schedule, I did a spot clean option and it completely overwrote the custom map Is there a way of restoring the map/preventing it from overwritin
MapConfigurationVirtual Wall
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537Views
