Tapo Smart Cameras
Tapo smart cameras secure your home and property with smart security. Different types of cameras (Outdoor/Indoor, wired/wireless, PTZ camera, spotlight camera, etc.) with various features can let you find the one that suits your needs. Join the Tapo Smart Cameras forum to discuss the products with other users.
Tapo Smart Cameras
TroubleshootingTapo C420/C400 shows offline and the battery level shows 0 on the Tapo app after configuration
This Article Applies to: Tapo C420 V1 Tapo C400 V1 Phenomenon Description: After inserting the battery in the camera, you can finish the camera's configuration process, but the camera shows offline an
OfficialHighlighted Thread
By
Solla-topee
· Latest post 2024-02-27 10:26:16
by Solla-topee
1Helpful
796Views
SolutionWhat can I do if the Tapo C420 can detect the new firmware 1.2.16 but can't upgrade successfully?
This Article Applies to: Tapo C420 with firmware version 1.2.15 or lower version Phenomenon Description: The C420 can detect the new firmware (version 1.2.16) on the camera’s Device Settings> Device I
FirmwareOfficialHighlighted Thread
By
Solla-topee
· Latest post 2024-02-11 08:55:47
by Solla-topee
5Helpful
237Views
TroubleshootingCommon questions about the TP-Link camera's firmware
Q1. How do I update the firmware of the TP-Link camera? 1. On the Tapo app, you can go to Me>Firmware Update page to update the firmware or go to the camera's Device Settings>Firmware Update page to u
FirmwareOfficialHighlighted ThreadTP-Link ID Related
By
Solla-topee
0Helpful
174Views
Tapo D230S1 is the first Tapo smart battery video doorbell camera. The overall product set includes two parts: a battery-powered doorbell (Tapo D230) and a hub (Tapo H200). The hub equipped here can a
Highlighted ThreadOfficial
By
Solla-topee
· Latest post 2024-01-23 05:42:37
by Solla-topee
6Helpful
1520Views
SolutionTapo/Kasa Camera drops out or fails to connect to Spectrum router: SAX1V1S/SAX2V1S/SAX1V1K/SAX2V1K
This Article Applies to: All Tapo & Kasa Cameras Phenomenon description: The Tapo/Kasa camera unexpectedly loses Wi-Fi connection with the Spectrum router, and the camera reports failed to receive an
OfficialHighlighted ThreadDevice ConnectivityInstallation
By
Solla-topee
1Helpful
223Views
This Article Applies to: Tapo C420 Tapo C400 Tapo D230 Phenomenon Description: The Tapo hub H200 is working fine, but an error message "Connection Failed" appears on the Tapo app when adding the above
InstallationOfficialHighlighted Thread
By
Solla-topee
0Helpful
171Views
Here comes the new-launched Tapo C420S2 wire-free cameras! As a new member in the Tapo line, what it has brought to us? Get ready for this new wire-free camera system that offers the benefits of 2K cr
Highlighted ThreadOfficialSmart Actions
By
Solla-topee
· Latest post 2024-01-16 12:32:30
by Solla-topee
9Helpful
4870Views
Tapo C425 is Tapo's first battery camera model that supports connecting to Wi-Fi directly. Unlike the other battery cameras such as the Tapo C420, C400, and D230, the Tapo C425 does not need to work w
OfficialHighlighted Thread
By
Solla-topee
· Latest post 2024-01-10 03:53:47
by Solla-topee
1Helpful
1538Views
Generally, you can control your Tapo camera once it’s configured via the Tapo app. If you are unable to control your camera, here are some troubleshooting steps you can follow. Part 1. Confirm if you
OfficialHighlighted ThreadRemote Control
By
Solla-topee
· Latest post 2023-12-21 07:18:15
by Solla-topee
1Helpful
609Views