Tapo Smart Camera Forums - Smart Home Community

Does not rotate horizontally at night during IR function

during the day it's ok. At night, when it's day mode, I can rotate the camera vertically and horizontally. At night, when the mode is automatic and IR is on, I can move the camera vertically, but not

Remote Control

By sisimon · Latest post Tuesday by Byron9959

2Helpful

144Views

7Replies

TAPO C500 Stop working while I try to use LiveView or Playback

I installed two TAPO 500 V1 cameras (currently with FW 1.3.5) on the external perimeter of the house about 6 months ago. Both cameras are connected to the same WiFi and reached by a good WiFi signal (

Device ConnectivityRemote Control

By RUSH2112 · Latest post Tuesday by Solla-topee

0Helpful

57Views

3Replies

Tap to refresh when connecting to live stream remotely

Can't connect to the live stream remotely, but I can configure the settings of the camera remotely. I tried using a different network connection, but only the local connection can access the live stre

Live ViewDevice ConnectivityRemote ControlTapo App Related

By Jiiroo · Latest post a week ago by Solla-topee

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98Views

5Replies

Rotation not working properly

Please replace my camera as soon as possible it is not rotating 360° and not helpful for security purpose Call me as soon as possible +91 8347965727

Motion DetectionInstallationRemote ControlSmart Actions

By Amansir · Latest post a week ago by Solla-topee

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47Views

1Replies

How can I access over the web to my Tapo C500

Hello I have installed a Tapo C 500, wifi and onvif connected ,on my home router. I can connect with my android phone from anywhere. Now I want to survey permanently this camera and the smartphone is

Remote ControlHome/Away ModeTP-Link ID Related

By al91 · Latest post 2 weeks ago by Solla-topee

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93Views

1Replies

Knowledge BaseHow to View Your Tapo Camera Remotely via RTSP/ONVIF

For information about how to watch the camera live feed via ONVIF/RTSP in a local network, please refer to this article. There are also scenarios where you may want to remotely access your camera's li

ONVIF/RTSPHighlighted ThreadOfficialRemote Control

By

Solla-topee

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735Views

0Replies

TroubleshootingWhat to do if I can't control my Tapo cameras on the Tapo app?

Generally, you can control your Tapo camera once it’s configured via the Tapo app. If you are unable to control your camera, here are some troubleshooting steps you can follow. Part 1. Confirm if you

OfficialHighlighted ThreadRemote Control

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Solla-topee · Latest post 2025-05-19 09:37:28 by Wayne-TP

3Helpful

6166Views

12Replies

Amber light constantly

It's been over 3 months that our Tapo camera doesn't turn the amber light off, so we can't have access to it remotely. We've done everything possible, removed SD card, formated the SD card, unplugged

Remote Control

By Milach · Latest post 2025-04-21 11:57:15 by Solla-topee

0Helpful

110Views

1Replies

why my smart device can only be controlled locally

locally not controlled dns 8.8.8.8

Device ConnectivityRemote Control

By rahix · Latest post 2025-04-21 11:12:43 by Solla-topee

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117Views

1Replies

[C200C | HW v5 | SW v1.1.4] Home Assistant + ONVIF: video stream works, PTZ not (any more)

Hi there, after setup in Home Assistant everything worked just fine, video stream was solid and PTZ control also worked for my cam. However, recently the PTZ functionality dropped, I don't know whethe

ONVIF/RTSPRemote ControlHome Assistant

By SvenM · Latest post 2025-04-11 03:42:15 by Solla-topee

2Helpful

324Views

6Replies